Jan 2023 – Nov 2024 · 1 yr 10 mos · United Arab Emirates · On-site

• Heading the BFSI and strategic accounts.
• Responsible for Strategy, Account Mgmt., Delivery and Consulting

Apr 2018 – Nov 2022 · 4 yrs 7 mos · Abu Dhabi, United Arab Emirates · On-site

• Provide Program Management services required for major Programs such as the Cloud transformation, Temenos T24 Core banking, Opentext Enterprise ECM upgrade across the bank, Bank Integration and Merger Program of First Abu Dhabi Bank, the largest bank in the UAE

Sep 2017 – Mar 2018 · 6 mos · United Arab Emirates · On-site

• Formulate Project Management, Delivery methodologies and overall Business Strategy for one of the UAE based IT Security and Data Analytics Service provider
• Oversee the Project Delivery of Enterprise Big Data and Analytics solution (Splunk) for the customer’s corporate clients
• Develop use cases for BFSI, Retail and Telecom clients
• Develop key digital banking transformation strategies and recommendations for a BFSI client based in Oman
• Working with a multinational IT Consulting services provider to provide Program Management services required for Integration Program of a Bank, the largest bank in the UAE

Sep 2014 – Jun 2017 · 2 yrs 9 mos · Dubai, United Arab Emirates

• Head and Manage the Middle East Programs / Projects, Delivery, Business Development, Operations, Human Resources and Customer Relationships
• Managed and executed business opportunities in banking / other IT projects
• Identify new opportunities, clients, adding new Service and product portfolio and new partner relationship
• Identify and work with Senior Executives of the existing and new customers, on Digital Enablement and transformation projects

Jun 2012 – Jun 2014 · 2 yrs · Manama, Bahrain

• Managed the e-channels solution delivery for “meem” retail bank (Retail Banking solution for the Gulf International Bank).
• Project Manager for the Loan Management System rollout.
• Member of the Committee for PCI DSS Implementation and certification.
• Member of the evaluation team for selecting solutions and/ Vendors.

May 2006 – Jun 2012 · 6 yrs 1 mo · Dubai, United Arab Emirates

• Responsible for Business Solution Implementation & Support for :
• 1. Microsoft Dynamics CRM
• 2. BEA Weblogic Middleware &
• Enterprise Integration Platform & Online Direct Debit System for Bill Collection
• 3. Avaya Call Center
• 4. Aspect Predictive Outbound Dialer for Collections (collection 12 Million AED)
• 5. Genesys Call Center
• 6. DirectFN Online Brokerage System
• 7. HPS - Card Management System
• 8. Zafin Labs miRevenue Enterprise Loyalty Management System
• 9. Saperion Document Management System
• 10. Retail & SME Internet Banking
• 11. Mobile Banking
• 12. Sharepoint based workflows and applications for branch cash forecast, Policies and procedures approval & Dar Al Sharia compliance.

Jun 2003 – Feb 2006 · 2 yrs 8 mos · United Kingdom & India

• Polaris Intellect Cash Management Solution:
• 1. Client Relationship for: Northern Trust Bank. UK.
• 2. Module Lead for Reporting for
• Lloyds TSB, U.K.
• Project Manager for Citibank India for the Central Image workflow & imaging project.

May 2001 – Jun 2003 · 2 yrs 1 mo · Mumbai Area, India

• Project Manager for development of Bespoke solutions for the client SPAR INC, USA leaders in global merchandising services in:
• 1. Merchandising
• 2. HRMS,
• 3. Database Marketing
• 4. Store Management.

Nov 2000 – May 2001 · 6 mos · Mumbai Area, India

• • Project Manager for the client Essar Shipping Ltd. for the transition of their ecommerce portal shippingsop.com from the vendor TataInfotech Ltd.

Aug 1997 – May 2000 · 2 yrs 9 mos · Mumbai Area, India

• Programmer for Citibank India for the bespoke solutions:
• 1. Autofax -automated fax to corporate customers
• 2. Equipment Finance solution
• 3. Transaction banking system
• Support Team Member for Citibank India for:
• 1. LAN SMS (Security Management Solution)
• 2. CSS Shell (Client Server Security Shell), for Windows Applications