Jun 2023 – Present · 3 yrs

• Leading a transformative project utilizing generative AI to enhance our customer-facing chatbot. Elevating the customer support chatbot from simple interactions to sophisticated, personalized financial advice for retail banking clients.
• Incorporated GPT-3.5 with robust guardrails for answering FAQs using RAG architecture—an unprecedented move for any major European bank. This achievement was widely covered in news media, including TOI in India.

Oct 2016 – May 2023 · 6 yrs 7 mos

• Using Machine Learning to optimize Liquidity buffer for whole sale deposits.
• Using Machine learning’s linear regression model for predicting life of a mortgage. This may help the bank in better decision making during securitization process thereby reducing funding cost.
• Migrating Treasury’s first application on to AWS, the application would now leverage AWS services like S3 and RDS. Built fully automated CI/CD pipeline using Team city, Octopus, and packer.
• Building new mortgage securitization platform using Microsoft BI technology.
• Since a lot of business logic is written in stored-procedures introducing best practices of writing robust code, unit testing and automated regression testing approach.

Oct 2014 – Oct 2016 · 2 yrs

• Managed several teams that support Counter Party Credit Risk for RBS’ investment banking franchise. The projects include collateral margin regulatory reform, SACCR, RDAR-BCBS239, capital optimization, controls and CAT , pre deal checks, and retirement of legacy system.
• Responsible for operational activities across Risk technology (Credit Risk and Market Risk) like hiring, internal mobility, as well as project related synergies.

Jan 2012 – Oct 2014 · 2 yrs 9 mos

• Managed teams that supported Rates trade booking and lifecycle management system; this includes Development, Testing and Support teams.
• Made major contributions in streamlining Dev, QA and support processes, this involved streamlining prioritization, work allocation, tracking and reporting.
• Worked on regulatory projects arising out of Dodd Frank and EMIR like Clearing, Transaction reporting, IPV (independent Price Valuations), etc.

Aug 2007 – Dec 2011 · 4 yrs 4 mos

• Setup ED team from scratch. Streamlined hiring and on boarding by creating a hiring workflow, developed extensive domain training program. As a result the engagement model of India team evolved from extended teams, to component ownership, to eventually fully owned business functions (the software house model) over three years.
• Provided a structure to the group by creating five sub teams, groomed next layer to help them effectively lead their teams.
• Stake holder relationship management with the technology team and business in London, US and Hong Kong. Handled multiple teams and projects.
• Created guidelines for team members on coding standards and best practices in C#/C++ and SQL. Created project management plan templates for investment and BAU projects.
• Successfully designed, developed and delivered a loosely coupled n-tier structured retail product issuance-publishing system - Sirius. Devised migration strategy for switching the existing flow to Sirius. Sirius was designed and tested to support twice the current production volumes to make it future proof.
• Designed market data noise detection system using statistical analysis.