Sunayana Rani Dey

Operations Associate

Kolkata, West Bengal, India6 mos experience

Key Highlights

Proven expertise in customer relationship management.
Strong background in HR management and employee relations.
Skilled in driving process transformation and innovative solutions.

Stackforce AI infers this person is a Customer Relationship Management and HR professional with a focus on process improvement.

Contact

srd236033@gmail.com LinkedIn

Skills

Core Skills

Customer ServiceBusiness Relationship ManagementRelationship BuildingHr ManagementEmployee Relations

Other Skills

Business NetworkingMotivational SpeakingTraining and Development (HR)Organization SkillsSkilled Multi-taskerInterpersonal skillsPresentationsCommunicationLeadershipProblem SolvingMicrosoft ExcelAnalytical Skills

About

HR professional with exceptional leadership communication and interpersonal skills,hopeful for an HR executive position to lead process transformation and innovative cutting edge employee solutions employees relation skills.

Experience

6 mos

Total Experience

6 mos

Average Tenure

Current Experience

Meesho

Customer Relationship Management Consultant

Mar 2022 – May 2022 · 2 mos · India · Remote

Online meetings with customers in a sales environment to drive product sales and knowledge.
> Demonstrate advanced products knowledge.
> Adheres to any an all company policies and procedures.
> Make sales appointments with clients.
> Teams with other employees to make sure that product is available and shopable in stores

Business Relationship ManagementBusiness NetworkingCustomer Service

Indiamart intermesh limited

Customer Relationship Management Consultant

Feb 2021 – Aug 2021 · 6 mos · India

> Deliver excellent customer service that ensures that ensures on going sales and high levels of customer satisfaction.> Work with customers to determine their needs and then recommend the right protect to solve the customers problem.
> Assist in and sharing that the product presentation area is clean and organised.
> Develop and cultivate strong buying relationships and customers.
> Use company literature and available training resources with stay up to date on product features.

Customer ServiceRelationship Building