Feb 2022 – Jul 2023 · 1 yr 5 mos · Singapore

• Promoting from Associate Consultant to Consultant within a year as a career changer.
• Focused: Web3, Blockchain, Fintech, Internet & Quant tech roles hiring.
• 2022 April Top 1 Perm Biller
• 2022 Q3 Platinum Lunch

May 2021 – Feb 2022 · 9 mos · Singapore

• Career changer. Select to participate in the 1st batch of Morgan McKinley Fast Track Program.
• Specializing In Product & Engineering Within The Technology Sector.
• 2021 Top 1 Billing Associate Consultant.

Oct 2017 – May 2021 · 3 yrs 7 mos

• Establish and develop relations with patrons and provide personalized service.
• Collate patrons’ preferences and record information into marketing systems and applications.
• Meet and Greet patrons at arrival points. E.g: Airport, Ferry Terminal, Hotel Lobby etc.
• Perform guided familiarization tours for new patrons and guests of Management.
• Attend to the needs and requests of Paiza members. E.g: Assist with Hotel check-in and check-out, making reservations for restaurants, changing flights, room and transport bookings etc, escalating any issue that arises to Senior Executive Host and above.
• Assist with reimbursement/s based on the patron’s available complimentary allowance.
• Attend to patrons during their visit and Preparation, Coordination and Services provided for patrons utilizing the private gaming salons.
• Liaise closely with other departments. E.g. Gaming and Non-Gaming departments’ collaboration to provide excellent service offered to patrons and fulfill their needs.
• Facilitate enrollment of Paiza Membership.
• Create Patron Tracking accounts and issuance of Paiza Membership cards inclusive of Day Pass and Paiza Supplementary cards.
• Manage the Membership Counters to ensure adherence to Casino Regulations vis-à-vis Singaporean Residents vs Non-Residents visiting Paiza areas.
• Assist with compiling information for the opening “buy-in” and closing “settlement” processes for Paiza Commission Programs.
• Assist with Special Events and Promotions.
• Perform handover information and updates to the next shift.
• Attend quarterly forums for International Marketing team members.
• Mentoring of new hires. Involvement in Training Programs.
• Ad hoc duties when required.

Aug 2015 – Mar 2017 · 1 yr 7 mos · Singapore

• To ensure timely and accurate payment of the overhead supplier invoices;
• To deal with all queries on the supplier accounts as they arise, ensuring the supervisor is kept informed of significant matters.
• Work closely with the procurement department.
• Disburses petty cash by recording entry and verifying documentation.
• Manage relationships with vendors
• Assist in other areas of the finance department as may be required from time to time.