Dec 2024 – Jun 2025 · 6 mos · Mumbai, Maharashtra, India · Hybrid

• Design and manage employee benefits across ten APAC countries, including health insurance, wellness programs, and leave policies, by coordinating with regional vendors and brokers for renewals, claims handling, and employee communication. Maintain up-to-date, country-specific HR policy handbooks aligned with local regulatory changes, and support internal and external audits by preparing documentation and resolving compliance gaps efficiently. Monitor, interpret, and implement employment laws and labor regulations across all operating countries to ensure full statutory compliance.
• Ensure accurate and timely multi-country payroll processing by working closely with local payroll vendors and finance teams, validating inputs such as new hires, exits, bonuses, and leave data. Oversee statutory deductions, payroll reporting, payslip distribution, and salary disbursements in accordance with local laws.
• Manage end-to-end onboarding across locations, delivering a consistent, culturally sensitive, and legally compliant experience. This includes document verification, offer letter and contract issuance, induction programs, IT and admin setup, 30/60/90-day support, feedback tracking, and early engagement. Lead complete offboarding processes across APAC, including exit interviews, asset recovery, system access deactivation, final settlements, statutory documentation, and secure record archival, while sharing exit insights for continuous improvement.
• Act as the primary contact for employee grievances, workplace concerns, and policy clarifications, ensuring timely, fair, and confidential resolution. Maintain accurate HRIS records across countries and generate country-level dashboards and reports on attrition, costs, and engagement, while ensuring strict compliance with data privacy, security, and retention requirements. Provide consistent people operations support to leaders and employees, enabling scalable growth, operational stability, and a compliant workplace across APAC.

Nov 2023 – Oct 2024 · 11 mos · Mumbai, Maharashtra, India · On-site

• Led strategic workforce planning aligned to business goals, optimized onboarding and offboarding to improve productivity and capture insights, and used HR analytics to drive data-backed decisions on engagement and retention.
• Acted as a trusted advisor on employee relations, conflict resolution, and compliance, maintaining a positive workplace and zero audit issues.
• Designed competitive compensation, benefits, and engagement programs to boost satisfaction and reduce turnover.
• Drove culture improvement through surveys, targeted action plans, leadership coaching, and mentoring to strengthen communication, collaboration, and leadership effectiveness.

Apr 2023 – Aug 2023 · 4 mos · Mumbai, Maharashtra, India · Hybrid

• Managed end-to-end employee lifecycle for India and APAC, including onboarding, benefits, leaves, payroll coordination, and offboarding.
• Partnered with benefits brokers, finance, and global people teams to support benefits administration, payroll reconciliations, and scalable people processes.
• Maintained accurate HRIS data, supported performance, compensation, and manager training initiatives, ensured policy and legal compliance, advised employees and managers, and proactively addressed organizational needs.

Sep 2022 – Jan 2023 · 4 mos · Mumbai, Maharashtra, India · On-site

• Developed and led GameEon’s HR strategy covering manpower planning, budgeting, HR policies, and governance, ensuring alignment with organizational priorities and evolving business needs. Established and enforced fair, consistent HR policies and procedures while ensuring full adherence to state and central statutory compliances, and continuously reviewed policy effectiveness.
• Strengthened HR operations by maintaining and enhancing HR information systems, exploring new technologies, and driving effective workforce, performance, and talent management practices. Provided data-backed insights and feedback to support informed decision-making, and acted as a strategic advisor to the CEO on people management, performance, and organizational development matters.
• Led and developed a team of three HR specialists, building an agile and responsive HR delivery model. Drove recruitment strategy, performance management, learning and development, internal communication, team-building, and employee engagement initiatives, while promoting continuous professional growth and a strong, collaborative workplace culture.

Dec 2021 – Jun 2022 · 6 mos · Remote · Remote

• Led end-to-end recruitment ensuring compliance with best practices, budgets, and local regulations, while hiring talent aligned with role requirements and organizational culture. Designed and implemented structured onboarding and probation support programs, managing employees effectively across the full lifecycle.
• Continuously improved HR systems and policies in line with evolving legislation and best practices. Drove talent development through structured appraisal cycles, goal setting, feedback, career development, and timely execution of mid-year, annual, and ongoing performance reviews.
• Coached managers on employee relations, disciplinary actions, grievance handling, performance, and absence management. Supported payroll and contract administration in line with employment laws, analyzed compensation and benefits trends to design competitive pay programs, strengthened employee–management relations, and delivered HR metrics to support leadership decision-making.

Jul 2019 – Nov 2021 · 2 yrs 4 mos · Indore, Madhya Pradesh, India · Hybrid

• Served as the sole owner and single point of accountability for the entire HR function for Eran Group, supporting nearly 200 employees across four global locations: Indore, Florida, New York, and Ningbo. Drove all strategic and operational HR decisions independently, ensuring consistent practices, strong governance, and alignment with business goals across geographies while acting as the definitive authority for all people-related matters.
• Authored and implemented a comprehensive global company handbook from the ground up through in-depth research and direct engagement with legal counsel and senior leadership, securing final approvals and rollout. Designed and standardized diversity and inclusion–compliant job descriptions for every role. Fully owned end-to-end hiring across IT and non-IT roles, including sourcing, screening, interviewing, reference checks, and pre-employment processes, while directly filling niche leadership and specialist positions.
• Personally built robust talent pipelines using job portals, professional networks, and campus hiring across India and the US, covering roles such as engineers, designers, finance professionals, sales, marketing, analytics, and product specialists. Acted as the primary advisor to managers and employees by defining, interpreting, and enforcing HR policies, procedures, and programs with absolute clarity and consistency.
• Led and executed the complete HRIS implementation of HappierWork by defining requirements, driving configuration, testing, deployment, and adoption. Owned all employee lifecycle operations including onboarding, benefits, leave, exits, payroll inputs, compliance reporting, and statutory adherence. Established productivity-driven workflows, executed employee engagement initiatives end to end, and embedded HR programs that sustained a transparent, efficient, and conflict-free workplace culture. This role demanded absolute ownership, accountability, and independent execution without reliance on HR support!!

Sep 2017 – Jun 2019 · 1 yr 9 mos · Lagos · On-site

• Built and implemented modern employment policies in close alignment with business needs, ensuring clarity, compliance, and consistency across the workforce. I evaluated job applications end to end, shortlisted and selected suitable candidates, and drove hiring decisions aligned with role and capability requirements. I defined, enforced, and clearly communicated HR policies to employees, creating a compliant, informed, and engaged workforce.
• Owned the tracking and reporting of key HR metrics, including attrition and terminations, using HRMS tools and advanced Excel reporting. I managed the training calendar and played a central role in the performance management cycle, including goal setting, reviews, and documentation. I created and maintained job descriptions and KRAs in partnership with department heads and produced structured reports covering training effectiveness and performance outcomes.
• Took full responsibility for domestic and international travel planning, including flights, accommodation, and local transport. I managed expat quota renewals and new quota approvals, ensuring adherence to regulatory requirements. I validated and finalized all location-specific allowances for monthly payroll and prepared complete payroll data, submitting accurate and timely inputs to the accounts team to ensure smooth and compliant salary processing.

Feb 2015 – Mar 2016 · 1 yr 1 mo · Dubai, United Arab Emirates · On-site

• Independently managed all interactions with government authorities including the Ministry of Labour, Immigration Department, Dubai Economic Department, Dubai Health Authority, RTA, Police, Municipality, and Land Department. I took full ownership of renewing company trade licenses, immigration cards, and labor cards, ensuring uninterrupted compliance. I personally executed the complete employee visa lifecycle, including visa stamping, renewals, cancellations, labor card processing, and Emirates ID issuance and renewal.
• Owned the entire employee onboarding process from drafting offer letters and defining salary structures to issuing offers and updating employee records upon joining. I was solely responsible for renewing annual maintenance contracts for CCTV systems, alarm services, and police connections. I independently managed VIP guest arrangements, including booking travel-related services and Marhaba assistance, ensuring smooth and professional experiences.
• Took complete charge of company asset and facility administration, including vehicle registration renewals and traffic fine tracking and payment. I personally managed tenancy contract renewals and Ejari registrations for shops and offices. I ensured consistent food quantity and quality for employees through direct supervision, conducted regular surprise inspections of staff accommodations to enforce discipline and hygiene standards, and directly managed employee grievance resolution from intake to closure.

Sep 2012 – Jul 2014 · 1 yr 10 mos · Mumbai, Maharashtra, India · On-site

• Owned the complete recruitment lifecycle from hiring to joining, and personally executed all joining and onboarding formalities for new employees. Maintained accurate and up-to-date personnel records and reports covering hires, transfers, and employee movements, ensuring data integrity and audit readiness at all times.
• Independently prepared and submitted mediclaim, personal accident, and term insurance data for new joiners and exiting employees, and acted as the sole liaison with insurance providers. Took full responsibility for preparing and processing full and final settlements for resigned employees, ensuring accuracy, timeliness, and compliance with internal policies and statutory requirements.
• Designed and executed employee engagement activities within the office to strengthen morale and participation. Personally monitored and ensured timely renewal of Shop Act licenses and all mandatory compliances. Issued temporary ESIC cards to new joiners and directly updated dependent details on the ESIC portal, maintaining complete ownership of statutory employee benefits administration.

Aug 2008 – Sep 2012 · 4 yrs 1 mo · Mumbai, Maharashtra, India · On-site

• Owned end-to-end resource management and recruitment across multiple branches by independently sourcing talent through job portals, head-hunting, newspaper advertisements, and employee referrals. Took full responsibility for workforce fulfillment at the branch level, ensuring timely closures aligned with operational requirements and staffing plans.
• Personally consolidated and issued weekly attendance reports for employees across branches in Maharashtra, Gujarat, and Karnataka to the Head Office. Conducted extensive HR visits to more than 25 branches to directly resolve employee grievances, address branch administration issues, deliver HR induction for new joiners, and clearly communicate statutory compliances, deductions, and benefits including PF, ESIC, Gratuity, and Professional Tax.
• Executed branch-level joining formalities strictly as per defined checklists and independently verified travel and expense claims before submitting them for Head Office approval. Maintained strict control over Shop Act license renewals, ESIC and Professional Tax challans, and personally applied for ESIC sub-codes for newly opened branches, ensuring uninterrupted statutory compliance across all locations.