SWATI VERMA

Operations Associate

Hyderabad, Telangana, India6 yrs 8 mos experience
Highly Stable

Key Highlights

  • Proven track record in quality assurance initiatives.
  • Expert in leading cross-functional teams for operational excellence.
  • Strong analytical skills driving customer satisfaction.
Stackforce AI infers this person is a Quality Assurance and Operations Management expert in a dynamic corporate environment.

Contact

LinkedIn

Skills

Core Skills

Quality AssuranceOperations Management

Other Skills

Business StrategyDocument ReviewTeamworkStrategic VisionKey MetricsResource PlanningQuality MetricsPerformance AppraisalContent DevelopmentPressure SituationsLeading MeetingsHigh-Pressure SituationsEscalations ManagementTeam PerformanceTeam Motivation

Experience

6 yrs 8 mos
Total Experience
4 yrs
Average Tenure
2 yrs 8 mos
Current Experience

Amazon

2 roles

Operations Manager

Oct 2023 – Present · 2 yrs 8 mos

  • Manager with a proven track record of implementing and managing quality assurance initiatives within Amazon's dynamic operational environment. Skilled in developing and optimizing quality standards, processes, and metrics to drive operational excellence and customer satisfaction. Adept at leading cross-functional teams, conducting root cause analyses, and implementing corrective actions to ensure compliance with regulatory requirements and exceed quality goals.
Business StrategyDocument ReviewQuality AssuranceOperations Management

Manager I

Oct 2023 – Present · 2 yrs 8 mos

Amazon development centre (india) private limited

Quality Specialist

Aug 2019 – Aug 2023 · 4 yrs · Hyderabad, Telangana, India

Quality AssuranceTeamwork

Education

KIET Group of Institutions

Bachelor of Technology - BTech — Mechanical Engineering

Apr 2014 – Aug 2018

Sunbeam School, Lahartara

Intermediate — Science and Vocal Music

Jan 2011 – Jan 2013

Glenhill School

High School

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