Oct 2023 – Jan 2025 · 1 yr 3 mos

• Responsible for ensuring timely and hassle-free transportation execution across Amazon's supply chain, including vendor-to fulfilment centre (FC) and FC-to-carrier hub deliveries. Conducted root cause analysis on transportation failures using internal tools, leading to a 15% improvement in SLA adherence. Proposed process optimization strategies using data-driven insights, helping reduce recurring network issues. Collaborated with cross-functional teams to implement operational metrics tracking and incident categorization.

Apr 2023 – Sep 2023 · 5 mos

• Recession

May 2022 – May 2023 · 1 yr

• ●Building efficient custom data for deep learning.
• ●Creating computer vision-based custom Feature extraction models on products with more than 90%
• accuracy.
• ●Built custom object detection models.
• ●Building custom image-to-text models, using CNN, RNN, and NLP.

Apr 2022 – May 2022 · 1 mo

• Building and testing AI models
• Data Annotations

Apr 2022 – Apr 2023 · 1 yr

• Built image-based product cataloging solutions for Shopify using TensorFlow, Keras, and OpenCV. Developed custom feature extraction and object detection models achieving 90%+ accuracy. Worked on image-to-text generation models (CNN, RNN, NLP). Utilized AWS and Azure tools to manage training pipelines and deploy models via Flask APIs.

Aug 2021 – Mar 2022 · 7 mos · Kochi, Kerala, India

• Understanding the concept of BIG-DATA, Data Analysis, and Visualizations. Building predictive models.
• ● Statistical modeling
• ● Time-series analysis, Pattern Recognition
• ● Data visualizations

Jun 2019 – Feb 2020 · 8 mos

• ● Conducting thorough evaluations of properties to determine their market value.
• ● Handled dedicated clients and US Regions.
• ● Preparing reports that summarize the findings, methodologies used, and the estimated value of the property.
• ● Adhering to applicable laws, regulations, and industry standards related to BPOsand staying up-to-date with any regulatory changes.

Jun 2019 – Feb 2020 · 8 mos

• Conducted property value assessments using GIS, MLS, and public databases. Generated detailed valuation reports for clients across multiple US regions. Ensured regulatory compliance and accuracy in property BPO documentation.

Jan 2019 – May 2019 · 4 mos · India

• ● Customer Assistance: Greeting customers, and listening to their concerns or requests regarding their vehicles.
• ● Vehicle Inspection: Conduct thorough inspections of customers' vehicles to identify any issues or maintenance requirements.
• ● Documentation and Record-Keeping: Maintaining accurate and up-to-date records of customer interactions, service history, repairs performed, and any other relevant information.
• ● Communication and Updates: Keeping customers informed about the progress of their vehicle's service or repair work