Apr 2023 – Present · 3 yrs 1 mo · Hyderabad, Telangana, India

• Founded Gyde Solutions with a mission to drive innovation in software services and product development, focusing on a tech-first approach. Leading the development of AI-powered platforms, including our flagship Applicant Tracking System (ATS) — TalentGyde. Spearheading initiatives in AI, cloud, and enterprise software, while actively collaborating with startups and mid-sized companies to create customized technology solutions. Responsible for business strategy, technology leadership, and partnership development.
• Achievements:
• Successfully launched TalentGyde ATS, positioning it as a competitive AI-driven recruitment platform in the market
• Established strategic partnerships with multiple startups and mid-sized enterprises to co-develop tailored software products
• Built a strong technology roadmap emphasizing innovation, scalability, and cloud integration

Sep 2021 – Aug 2022 · 11 mos · Hyderabad, Telangana, India · On-site

• Led a major transformation of the India Staffing division, driving innovation through AI-powered sourcing and technology adoption. Championed the launch of Spectraforce’s RPO division, significantly enhancing client service delivery and operational efficiency. Focused on building strong client partnerships and elevating candidate experience while ensuring compliance with global quality standards.
• Designed and implemented an AI-driven sourcing strategy using a proprietary platform, boosting recruitment effectiveness
• Successfully launched and expanded the Spectraforce iRecruit RPO division, growing service offerings and market reach
• Deployed ATS and CRM tools to improve team productivity and deliverable tracking
• Strengthened client relationships by identifying and executing high-value recruiting initiatives, improving customer satisfaction
• Played a key role in ensuring ISO compliance during annual audits, maintaining operational excellence
• Operations Leadership, AI-Driven Recruitment, RPO Management, Client Relationship Management, ATS & CRM Deployment, Process Improvement, Compliance

May 2019 – Aug 2021 · 2 yrs 3 mos

• As Performance Director, I own complete P&L responsibility for our key client account (Standard Chartered) spread across India, Malaysia, and Singapore. Fulfilled the organizational directive of establishing, nurturing, and growing the account business in terms of project scope, new revenue generation, and customer satisfaction. Delivered operational excellence in terms of 100% SLA compliance. Streamlined and standardized the processes, adopted automation and delivered the challenging tasks of fulfilling huge recruitment volumes within stringent timelines.
• Liaised and coordinated with clients for understanding their requirements, managed all high-level escalations, and improved audit compliance. Modified the strategic approach for direct recruitment with aim of achieving three-fourths of external hires through direct recruitment.

Jul 2016 – May 2019 · 2 yrs 10 mos

• I was heading end-to-end commercial and operational responsibilities for the Shared Services Centre supporting global operations across geographies USA to Australia with accountability for strategy planning, revenue growth, P&L management, client management, operations, process improvements, cost optimization, stakeholder, and team management.
• I joined Resource Solutions on deputation from TalentBeacon with the mandate of leading a project for setting up and scaling up the business operations of Recruitment Solutions in India. The engagement included scouting of premises, setting up the office infrastructure, defining the operational and strategic frameworks including the processes, policies, and systems, and setting up the Shared Services model.
• Delivered operational excellence in terms of 100% SLA compliance. Streamlined and standardized the processes, adopted automation, and delivered the challenging tasks of fulfilling huge recruitment volumes within stringent timelines.

Nov 2015 – Jun 2016 · 7 mos

• Led the end-to-end commercial and operational setup of Resource Solutions’ Shared Services Centre supporting global operations across USA, UK, and Australia. Spearheaded strategy, revenue growth, P&L, and team management for a cross-functional team of 100+, driving operational excellence and process innovation.
• Successfully established and scaled the India Shared Services Centre from ground zero—setting up infrastructure, processes, and a skilled team of 50+ within months
• Revamped recruitment strategy, achieving 75% of external hires through direct sourcing, optimizing team structure and accountability
• Launched a global flex sourcing team providing cost-effective support across multiple geographies, resulting in significant cost savings
• Delivered 100% SLA compliance consistently while reducing application processing time from 5 days to 2 days
• Improved audit compliance drastically from 60% to 99%, ensuring top-notch quality and governance standards
• Onboarded and nurtured key clients including Barclays India, Deutsche Bank APAC, and Standard Chartered APAC through effective pre-sales and client management efforts
• Mentored and developed team talent through structured training, goal-setting, and performance reviews, building a high-performance culture
• Strategic Planning, P&L Management, Recruitment Operations, Team Leadership, Process Improvement, Client Acquisition, Cost Optimization, SLA Management

Dec 2013 – Nov 2015 · 1 yr 11 mos · India

• Led the turnaround of the non-performing domestic staffing division into a profitable business vertical. Implemented strategic business development approaches that enhanced client satisfaction and drove new customer acquisition. Successfully managed a critical Pune client project, filling senior positions within tight deadlines.
• Expanded and extended contract scopes with multiple clients based on outstanding delivery and trust.
• Improved client retention and satisfaction by establishing stronger relationship management practices.
• Delivered high-impact recruitment solutions within challenging timelines, boosting business growth.
• Strategic Business Development, Client Relationship Management, Talent Acquisition, Staffing Operations, Team Leadership, Project Management, Recruitment Strategy

Dec 2012 – Dec 2013 · 1 yr

• Managed the entire staffing division and recruitment process for both internal and external stakeholders. Coordinated with business heads for quick turnaround and quality hires.
• Performed pre-sales activities like responding to RFPs, presentation of service offerings and client negotiations. Built and enhanced client relationship with focus on timely deliverables. Conducted reference checks for prospective clients and motivated and trained the team members.

Sep 2010 – Mar 2011 · 6 mos · India

Jan 2010 – Nov 2012 · 2 yrs 10 mos · India

• Growth Path:
• Manager – Recruitment Services, Mar 2011 – Nov 2012
• Assistant Manager – Recruitment Services, Jan 2010 – Aug 2010
• Completed two stints with Eternal Consulting Group, once as an Assistant Manager and later as Manager. I had joined the organization during its start-up phase and was involved in the acquisition and on-boarding of major client logos.
• Managed a team of Recruiters, sourced and screened candidates, coordinated with business leaders to understand their requirements, drove the reference check process, briefed candidates about company policies, managed all resumes received, sourced social medial portals for recruitment, and maintained documentation.

Sep 2003 – Dec 2009 · 6 yrs 3 mos · Hyderabad, Telangana, India

• This was the beginning of my HR career and I started at IMCS as an HR Executive. In this role, managed the entire recruitment process for both in-house and external recruitments. Sourced and short-listed the candidates, headhunted candidates, provided brief to candidates, met with clients to understand their requirements, managed all CVs received, conducted telephonic interviews, and maintained records of all recruitment activities.
• Nearly three years after joining, I was deputed to Client location as an HR Consultant for a period of two and a half years. Here, I was involved in talent acquisition, manpower planning, in-house training organization, controlling and monitoring the wage and salary administration, payment advisory to the accounts team, and managing all types of employee grievances and disciplinary proceedings.
• In my last year of tenure, was in-charge of end-to-end recruitment activities and also led business development efforts.