Mar 2025 – Jun 2025 · 3 mos · Pune, Maharashtra, India · Hybrid

Jun 2021 – Mar 2025 · 3 yrs 9 mos · Pune, Maharashtra, India

• Project Lead for a migration, implementation of global template design & development project for a European Banking Conglomerate.
• Project Planning & Execution: Developed comprehensive project plans, including scope, timeline, budget and resource allocation. Led cross-functional teams to achieve project objectives within defined constraints. Implemented project management methodologies such as Agile, Waterfall & Hybrid as required.
• Stakeholder Management: Built and maintained strong relationships with key stakeholders, including clients, executives and end-users. Conducted regular stakeholder meetings to communicate project progress, address concerns and manage expectations. Negotiated and managed stakeholder conflicts effectively.
• Risk Management: Identified, assessed, and mitigated project risks proactively. Developed and implemented risk management plans. Conducted risk assessments and contingency planning.
• Change Management: Led change management initiatives to ensure smooth adoption of SAP solutions. Developed communication plans and training materials to support change. Measured and monitored change adoption progress.
• SAP Process Expertise: Possessed in-depth knowledge of FI & CO. Led process mapping and optimisation initiatives. Defined and documented business requirements for SAP implementations.
• SAP Implementation Methodology: Implemented SAP solutions using industry-standard methodologies. Managed configuration, testing and deployment phases of SAP projects. Ensured adherence to SAP best practices and standards.
• Data Migration: Planned and executed data migration activities. Developed data mapping and conversion rules. Managed data quality and consistency.
• Integration: Coordinated integration of SAP with other systems and applications. Managed interface development and testing. Ensured seamless data flow between systems.
• Industry-Specific Expertise: Experience in specific industries like natural resources, manufacturing and banking.

Dec 2018 – Jun 2021 · 2 yrs 6 mos · Pune, Maharashtra, India · On-site

• Project Leader for Human Resource, Administration & Financial software applications development including web & mobile based solutions.
• Conducted a thorough needs assessment to identify current administrative challenges and opportunities for improvement.
• Defined project scope, focusing on key modules.
• Developed a project charter outlining objectives, timeline, budget, and resource requirements.
• Secured buy-in from key stakeholders, including Administration leadership and IT department representatives.
• Defined project budget and secured necessary funding approvals.
• Led a team of internal resources, including Administration personnel and IT support staff
• Managed the configuration of relevant ERP modules to align with department-specific needs and workflows.
• Conducted user acceptance testing with Administration staff to validate system functionality.
• Implemented a robust project monitoring system to track progress against baseline plans.
• Provided regular status reports to stakeholders, highlighting progress, risks, and adjustments made.
• Successfully completed all project deliverables and conducted comprehensive user training and knowledge transfer sessions for Administration staff.
• Key Projects Completed: Admin ERP System, Branch Management System, Petty Cash Management, Internal Employee Portal Web and Mobile Apps.

Sep 2015 – Oct 2018 · 3 yrs 1 mo · Pune, Maharashtra, India · On-site

• Directed an entire workforce and commercial activities of a manufacturing unit across multiple locations to ensure maximize returns on investments & increase productivity.
• Developed a business plan and raised initial capital from investors to launch the business.
• Secured an investment from investors, allowing for further expansion of the business.
• Collaborated with marketing and business development teams to identify and pursue new sales opportunities.
• Developed and implemented a comprehensive business development strategy that increased sales by 25%
• Negotiated and secured strategic partnerships with key vendors, resulting in cost savings of 15%.
• Led the successful launch of a new product line.
• Achieved a successful exit of the company with a 5x valuation.

Feb 2014 – Aug 2015 · 1 yr 6 mos

• New product development & change management activities for a US based SaaS company that delivers data, research and technology covering the private capital markets, including venture capital, private equity and M&A transactions.
• Conducted market research to identify customer needs and product opportunities.
• Developed product roadmaps and prioritised features based on business goals and user feedback.
• Defined product requirements and created user stories for development teams.
• Monitored product performance and made data-driven decisions to optimise product features.
• Managed the change management process to ensure a smooth transition to new products or processes.
• Developed and implemented communication plans to keep stakeholders informed of product changes.
• Facilitated training sessions and workshops to educate employees on new products or processes.

Oct 2013 – Feb 2014 · 4 mos

May 2012 – Jun 2012 · 1 mo · Pune, Maharashtra, India

• The intention behind taking over this project was to primarily understand the role of banks in providing investment solutions and advices to its customers. The project was done by analysing the different investment options available and to compare them with the mutual fund investments. For the purpose of analysing the investment pattern and selecting effective and beneficial schemes of mutual funds different available schemes were thoroughly analysed and then an ideal portfolio of those investment options available was made.
• Job Responsibilities:
• Acquisition of New To Bank clients for Saving & Current Accounts for Premium Banking.
• Monitoring the client portfolio.
• Corporate Sales.
• Mapping and other corporate activities.
• Generate references from existing customers for NTB Acquisition Branch-wise achievement
• objectives.

Apr 2008 – Oct 2009 · 1 yr 6 mos · Pune, Maharashtra, India

• Provided end to end technical assistance & service management for a global telecommunication company across UK, Ireland and Australia.
• Implemented and maintained processes to ensure timely resolution of incidents, identification of root causes and implementation of changes with minimal disruption.
• Developed and documented SLAs to define service expectations, measure performance, and ensure compliance.
• Managed the IT service desk to ensure timely resolution of user incidents and requests. This may include tasks like staffing, training and performance management.
• Monitored and analyzed service performance metrics to identify areas for improvement and ensure service availability.
• Communicated effectively with stakeholders to keep them informed of service issues and resolutions. This includes generating reports and presentations.