Oct 2016 – Oct 2021 · 5 yrs · Chennai Area, India

• Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate over 24 billion contact center interactions per year in the cloud and on premises. For more information www.genesys.com
• Specialties
• Contact Center Modernization, Genesys Cloud, Self Service, Continuous Workforce Optimization, Enterprise Workload Management, Call Center Software, Proactive Customer Communications, Cloud Contact Center, Customer Experience Software

Jan 2016 – Oct 2016 · 9 mos · Chennai Area, India

• We are AstraZeneca. More than 50,000 employees strong, we have a pharmaceutical industry presence in over 100 countries across six continents. We represent a diverse gathering of working cultures. Yet there is one element that connects us all: helping people live healthier lives.
• Our skills and resources are focused on the discovery, development, manufacturing and commercialization of prescription medicines for some of the world’s greatest healthcare challenges. Our focus is primarily on six key therapeutic areas: cancer, cardiovascular, gastrointestinal, infection, neuroscience, and respiratory and inflammation. Helping people live healthier lives, embracing diverse perspectives, and working together to create a better future. These are the common bonds – the catalysts that inspire people to work at AstraZeneca.
• Apply to join us at AstraZeneca and know there exists the potential to make a real impact. Be among our employees who continue to make us an innovation-driven company that stands firmly among the world’s leaders in biopharmaceuticals.
• “About Us”? It’s about you. Choose a career at AstraZeneca that will make a meaningful difference in your life

Jul 2015 – Jan 2016 · 6 mos · Chennai Area, India

• AMK Technology is a management and technology services firm, Established in 2002, specializing in SAP/IT consulting, implementation, support and Business Process Outsourcing (BPO) services to an expanding global customer base, including Fortune 500 companies, small to mid-size companies, government and public sector organizations.

Dec 2010 – Jun 2015 · 4 yrs 6 mos · Woodbridge, NJ

• Sensiple / E*Pro Inc works with innovative and proven technologies such as Java™, .Net™ and XML in combination with Content Management packages such as Adobe CQ5, SDL Tridion, Fatwire, SiteCore, Sharepoint, Vignette and Interwoven.
• Roles and Responsibility
• Leading six recruiters and training freshers / junior recruiters on different aspects of recruitment (sourcing, Calling, requirement analysis, formatting and submitting resume)
• Identifying qualified IT professionals for specific job openings, through a variety of sources, including internal and internet databases, job advertisements, social media and through networking activities.
• Conducting initial phone interviews with job candidates to determine if they have the knowledge, skills, and abilities to perform well on the job.
• Negotiating salary and billing rates with candidates.