Dec 2024 – Present · 1 yr 6 mos · Remote

Jan 2022 – Present · 4 yrs 5 mos · Telangana, India

• Founder & CEO | Resolute
• Email Deliverability | Email Strategy | Consulting & Growth
• Lead and scale Email Resolute, a specialized email marketing and deliverability team focused on solving complex email challenges and driving sustainable growth for businesses across stages, from startups to large enterprises.
• Resolute partners with companies that need deep technical expertise, flexible support, or a trusted second opinion to strengthen and scale their email programs.
• What I Do:
• 1. Design and implement tailored email marketing and deliverability solutions for startups, growing businesses, and enterprise senders
• 2. Guide organizations through email setup, optimization, recovery, and growth phases
• 3. Provide hands-on support for email deliverability and inbox placement issues
• 4. Support ESP migrations and service provider transitions
• 5. Lead ISP blacklist and reputation recovery efforts
• 6. Address compliance, authentication, and policy challenges
• 7. Deliver strategic consulting, in-depth research, and actionable insights customized to client goals
• 8. Act as an extension of client teams, filling critical gaps where traditional vendors fall short
• 9. Drive innovation, market research, and professional education to keep clients ahead in an evolving email ecosystem
• Core Expertise:
• Email Deliverability, Email Strategy, Inbox Placement, ESP Migrations, ISP Relations, Compliance and Authentication, Reputation Management, Consulting and Audits, Growth-Focused Email Marketing
• Why I Love This Work:
• 1. Email marketing is incredibly powerful when done right. At Email Resolute, I get to help businesses unlock that potential every day by simplifying complexity, solving real-world problems, and turning email into a reliable growth engine.
• 2. Every challenge is different. Every success story reinforces why I’m passionate about this ever-evolving industry. 🚀📬

Dec 2020 – Feb 2022 · 1 yr 2 mos · India

• Email Deliverability Specialist supporting high-volume partners by diagnosing inbox placement issues, strengthening sender reputation, and optimizing email infrastructure and platform capabilities.
• Acted as a trusted consultant for clients and internal teams, combining hands-on deliverability execution with strategic guidance.
• Key Roles and Responsibilities
• Consulted on email inboxing and deliverability issues, identifying root causes and recommending corrective actions
• Built sending strategies and volume plans for partners with large-scale email programs
• Conducted routine email deliverability audits covering data, content, infrastructure, and reputation
• Supported email content optimization to improve engagement and spam filter performance
• Designed, set up, and maintained email infrastructure to support reliable delivery
• Managed domain and IP reputation, including monitoring, remediation, and optimization
• Worked directly with ISPs and blacklist operators to resolve blocking and reputation issues
• Collaborated with product teams to optimize email platform features with a deliverability-first mindset
• Core Skills and Keywords
• Email Deliverability, Inbox Placement, Sender Reputation, Email Audits, Email Infrastructure, IP and Domain Reputation, ISP Relations, Blacklist Remediation, Email Strategy, High-Volume Sending

Jan 2019 – Mar 2020 · 1 yr 2 mos · Hyderabad

• Senior Systems and Email Deliverability Engineer responsible for client onboarding, compliance, team leadership, and deliverability strategy across high-volume email platforms.
• Played a key role in ensuring platform quality, sender compliance, and long-term inbox performance while mentoring team members and supporting product improvements.
• Key Responsibilities
• 1. Led new client onboarding analysis and approval, ensuring data quality, compliance, and deliverability readiness
• 2. Managed and supported a deliverability and systems team, driving operational efficiency and best practices
• 3. Owned email compliance standards, policies, and enforcement across clients and platforms
• 4. Trained and mentored new joiners, accelerating ramp-up and knowledge transfer
• 5. Performed QA for product and platform features, validating deliverability and system impact before release
• 6. Defined and executed email deliverability strategies to support client growth and reputation protection
• Core Skills and Keywords
• Email Deliverability, Email Compliance, Client Onboarding, Team Leadership, Platform QA, Email Infrastructure, Sender Reputation, Inbox Placement, ESP Operations, Email Strategy

Apr 2018 – Dec 2018 · 8 mos · Thane, Maharashtra, India

• Senior Email Deliverability Engineer responsible for building business-specific mailing strategies that improved inbox placement, engagement, and overall email performance for high-volume senders.
• Worked closely with clients and internal teams to align data, content, and infrastructure with best-in-class deliverability practices.
• Key Responsibilities
• 1. Designed tailored mailing strategies based on data quality, business use case, and sending behavior
• 2. Managed and optimized PowerMTA configurations to support high deliverability and volume scalability
• 3. Ensured spam-free, optimized email content through analysis and testing
• 4. Led data segmentation, A/B testing, and performance analysis
• 5. Performed content analysis and end-to-end campaign management
• 6. Acted as an inboxing strategist, conducting inbox placement testing across ISPs
• 7. Maintained email infrastructure, including PowerMTA audits and tuning
• 8. Owned client onboarding, ensuring smooth technical and deliverability setup
• 9. Planned and executed domain and IP warm-up strategies with controlled volume ramp-up
• Core Skills & Keywords
• Email Deliverability, PowerMTA, Inbox Placement, Data Segmentation, Email Infrastructure, IP Warm-up, Domain Warm-up, Volume Scaling, Campaign Management, Inbox Testing, Email Strategy

Sep 2015 – Apr 2018 · 2 yrs 7 mos · India

• Email Deliverability & Email Marketing specialist with strong experience driving high inbox placement, sender reputation, and user engagement for enterprise email marketing clients.
• Played a key role in managing and optimizing large-scale email campaigns across multiple industries by combining technical deliverability expertise, ISP coordination, and data-driven insights.
• Key Responsibilities & Achievements
• 1. Managed end-to-end email campaign setup, execution, monitoring, analytics, and reporting
• 2. Actively participated in client meetings, advising on email deliverability best practices and engagement optimization
• 3. Collaborated closely with Account Managers and cross-functional teams to support business and technical updates
• 4. Hands-on expertise with email authentication and DNS configuration: SPF, DKIM, DMARC, Sender ID
• 5. Worked directly with ISPs and mailbox providers to resolve IP/domain reputation and delivery issues
• Led deliverability initiatives including:
• 1. IP blacklisting & whitelisting remediation
• 2. IP & domain reputation management
• 3. Feedback Loop (FBL) handling
• 4. IP rotation and throttling (domain/IP-wise)
• 5. IP warm-up planning and execution
• 6. Automated list auditing and hygiene
• 7. Strong experience with PowerMTA configuration and optimization
• 8. Planned, troubleshot, and implemented SMTP and DNS services on Linux environments
• 9. Delivered detailed deliverability analytics and performance reports to clients and internal stakeholders
• Tools & Platforms
• 1. Zeta Global Hub
• 2. Precision Control 7 (eBay CRM Tool)
• 3. Return Path, Microsoft SNDS / JMRP, Google Postmaster Tools, SenderScore.org, Edata Sources
• Client Portfolio: Worked with 30+ enterprise and high-volume senders, including:
• Greyhound, PVH (Phillips Van Heusen Corporation), Travelers Indemnity, American Express, eBay CRM clients
• Core Skills & Keywords (SEO Optimized)
• Email Deliverability, PowerMTA, ISP Relations, IP Warm-up, Linux SMTP, DNS, Feedback Loops

Jan 2015 – Jun 2015 · 5 mos