Trilok D.

Operations Associate

Visakhapatnam, Andhra Pradesh, India15 yrs 1 mo experience
Highly Stable

Key Highlights

  • Proven expertise in client relations and business operations.
  • Strong background in full-cycle recruitment and talent management.
  • Detail-oriented team player committed to operational excellence.
Stackforce AI infers this person is a seasoned professional in IT recruitment and business operations within the SaaS industry.

Contact

Skills

Core Skills

Operations ManagementClient RelationsUs It RecruitmentRecruiting

Other Skills

ATSAccount ManagementAnalytical SkillsApplicant Tracking SystemsBoolean SearchingBrand Awareness ProgramsBrandingBusiness DevelopmentBusiness OperationsBusiness PlanningBusiness Process ImprovementBusiness Process ManagementCandidate SelectionClient OnboardingClient Services

About

Hi, I’m Trilok, I’m passionate about business operations and client management, where I focus on delivering exceptional results and building strong, lasting relationships. Known for my detail-oriented approach, I consistently go above and beyond to ensure tasks are completed to the highest standard. One of my key strengths is being always available to assist colleagues and clients. I take pride in being a team player and someone people can count on, whether it’s solving problems or simply supporting the team in any way I can. Client relations is where I truly excel, creating a positive experience and maintaining strong connections is something I enjoy and prioritize in every role I take on. Over the years, I have had the opportunity to work with a wide range of companies, from startups to global enterprises, and each experience has helped me grow both professionally and personally. I thrive in collaborative environments and am always looking for ways to contribute to the success of those around me. Outside of work, you’ll often find me perfecting a new recipe, taking long drives, or spending quality time with friends. If you're looking for someone who is committed, collaborative, and passionate about client success and business improvement, I would love to connect!

Experience

15 yrs 1 mo
Total Experience
2 yrs 1 mo
Average Tenure
--
Current Experience

Intellisavvy

US Operations

Jun 2025Sep 2025 · 3 mos · Visakhapatnam, Andhra Pradesh, India · Remote

Narwal

4 roles

Business Operarions Manager

Promoted

Apr 2023Apr 2025 · 2 yrs · Cincinnati, Ohio, United States

  • Directly involved in managing VMS/MSP accounts, ensuring client satisfaction and smooth recruitment workflows.
  • Leading business operations, focusing on improving processes and enhancing client relationships.
  • Driving continuous improvement initiatives across multiple teams and ensuring operational efficiency.
  • Managing cross-functional collaboration and supporting recruitment strategies to ensure successful team performance.
Operations ManagementPartner Relationship ManagementService-Level Agreements (SLA)Client RelationsClient ServicesClient Onboarding+11

Associate Manager - TA & BizOps

Apr 2022Apr 2023 · 1 yr · Cincinnati, Ohio, United States

  • Supported business operations with a focus on process improvement and full-cycle recruitment.
  • Helped improve operational workflows and ensured that client needs were met efficiently.
  • Collaborated with teams to support account management and client relations, consistently delivering quality results.

Sr. Executive - TA & BizOps

Dec 2021Mar 2022 · 3 mos · Cincinnati, Ohio, United States

  • Played a key role in business operations and recruitment, ensuring the smooth onboarding of new hires and managing client expectations.
  • Assisted with managing operations teams both onshore and offshore.

Recruitment and Operations Lead

Jan 2020Nov 2021 · 1 yr 10 mos · Cincinnati, Ohio, United States

  • Supporting Clients - FIS (Worldpay), Trimedx, Nationwide Insurance
  • Handling Full Cycle Recruitment from Sourcing, Screening, Negotiating, and Submitting on VMS portals
  • Sourcing and Screening the candidates from the ATS (Ceipal), Job portals, and through Social networking and relevant community sites like LinkedIn (X-ray Search & LI Recruiter Premium)
  • Leading onshore and offshore Recruiting and Operations Teams
  • Supporting the Recruiting, Operations, Account Manager, Sales, HR, and Immigrations teams in their daily activities
  • Manage new staff onboarding and orientation process in conjunction
  • Perform background and reference checks
  • Prepare reports on new hire metrics (e.g. time-to-fill, time-to-hire, and source of hire)
  • Assist with new hire onboarding (e.g. preparing the necessary paperwork and scheduling training)
  • Direct reporting to CEO & Founder
US IT RecruitmentIT RecruitmentRecruitingVMSStrategic SourcingSourcing+12

Modis

Resource Development Manager

Aug 2019Nov 2019 · 3 mos · Jacksonville, Florida

  • Handling Full Cycle Recruitment from Sourcing, Screening, Negotiating, and Submitting on VMS (Field glass, IQ Navigator) portals.
  • Working directly with Clients, Hiring Managers, and Sales Teams.
  • Working on IT & Non-IT requisitions including but not limited to Software Engineers, Infrastructure Engineers, Architects, Technical PMs, Business Analysts, QA Analysts, Network Engineers, Digital Marketers, Helpdesk, Purchasing Clerks, and Legal Advisers
  • Sourcing and Screening the candidates from the ATS (Bull Horn), Job portals (Dice, Career Builder), and through Social networking and relevant community sites like LinkedIn (X-ray Search & LI Recruiter Premium)
  • Responsible for sending the Interview Preps to candidates, Client Interview Debriefs, Offer extension discussions, and On-boarding assistance.
  • Reporting directly to National Delivery Director & Center Head

Career break

Relocation

Apr 2019Jul 2019 · 3 mos

Reliable software

Sr. Technical Recruiting Specialist

Oct 2018Mar 2019 · 5 mos · Northville, Michigan

  • Responsible for recruiting IT Professionals including but not limited to Software Engineers, Infrastructure Engineers, Technical PMs, Business Analysts, QA Analysts, Network Engineers, SharePoint Developers, Java, and .Net Engineers
  • Responsible for end to end US IT Recruitment
  • Identifying the right candidate with the right skills for the right position
  • Sourcing the candidates from the internal database, ATS, Job portals like (Monster, Dice etc.) and through Social networking and relevant community sites like LinkedIn
  • Analyzing the job requirements from the clients, search, screen and shortlist candidates based on various aspects to determine a match

Randstad usa

Technical Recruiting Specialist - Randstad Centralized Delivery Woburn

May 2018Oct 2018 · 5 mos · Woburn, Massachusetts

  • Responsible for end to end US IT Recruitment
  • Identifying the right candidate with the right skills for the right position
  • Sourcing the candidates from the internal database, ATS (BullHorn), Job portals like (Monster, Dice etc.) and through Social networking and relevant community sites like LinkedIn
  • Analyzing the job requirements from the clients, search, screen and shortlist candidates based on various aspects to determine a match
  • Responsible for recruiting IT Professionals including but not limited to Software Engineers, Infrastructure Engineers, Technical PMs, Business Analysts, QA Analysts, Network Engineers, SharePoint Developers, Java, and .Net Engineers
  • Uploading candidate profiles in VMS and keep tracking the status and updating in ATS (BullHorn)
  • Scheduling the interviews, interview preparations, and updating feedbacks from hiring managers
  • Achieved aggressive recruiting goals in a fast pace environment understanding of SDLC and complete Recruitment Life Cycle

Tf inc.

Technical Recruiter

Oct 2015Feb 2018 · 2 yrs 4 mos · San Diego, California

  • Responsible for end to end US IT Recruitment
  • Identifying the right candidate with the right skills for the right position
  • Sourcing the candidates from the Job portals like (Dice) and through Social networking and relevant community sites like LinkedIn
  • Responsible for recruiting all IT Professionals

Marcom (sree enterprises)

Marketing Communications and Branding

Feb 2009Sep 2015 · 6 yrs 7 mos · Visakhapatnam

  • Worked for clients: Mercedes Benz, Audi, Skoda, RPSG Group, and Indus Ind Bank
  • Responsible to conceptualize seamless sales-focused marketing campaigns & communication-driven marketing solutions.
  • Identify trendsetting ideas by researching industry and related events, publications, and announcements.
  • Close new business deals by coordinating requirements, developing and negotiating contracts.
  • Handle ATL and BTL activities according to client requirement.

Education

Birla Institute of Technology and Science, Pilani

Bachelor of Science - BS — Computer Science

Jan 2024Dec 2026

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