Trisha Sharan

Product Manager

United States8 yrs 7 mos experience

Highly StableAI Enabled

Key Highlights

Nearly a decade of experience in customer analytics.
Expert in driving growth through data-driven strategies.
Proven track record in product leadership and innovation.

Stackforce AI infers this person is a Customer Analytics and Product Leadership expert in the Travel and Hospitality industry.

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Skills

Core Skills

Customer AnalyticsProduct LeadershipGrowth OptimizationAnalytics LeadershipRevenue GenerationBusiness IntelligenceStrategic InsightsData VisualizationProduct LaunchMarket AnalysisProduct StrategyProduct ManagementUser RetentionOperations AnalyticsDemand & Supply ManagementStakeholder CollaborationData AnalysisFraud DetectionCustomer Insights

Other Skills

A/B testingAI-powered dashboardsAbstractingAccountingAgile MethodologiesAnalytical SkillsAnalyticsAnalytics integrationArticle WritingAutomated pipelinesAutomationBusiness AnalysisBusiness InsightsBusiness Intelligence (BI)Business Leadership

About

Customer Analytics | Marketing Strategy | Product Leadership | CDPs & Growth Innovation | I thrive at the intersection of data-driven decision-making and customer-centric strategy, using analytics to transform businesses. With nearly a decade of experience spanning Hyatt (ALG Vacations), Swiggy, Ola, Give Legacy, and Kantar, I have spearheaded initiatives that drive engagement, optimize marketing funnels, and shape customer journeys using advanced analytics and product leadership. I specialize in: ✅ Strategic Customer Analytics – Elevating customer experiences through data ✅ Marketing & Growth Optimization – Driving acquisition, retention & engagement ✅ Customer Data Platforms (CDPs) – Personalizing journeys through insights ✅ Product Leadership & Innovation – Bridging analytics with product strategy ✅ Experimentation & Measurement – Designing experiments backed by data From developing data pipelines to leading multi-million-dollar growth initiatives, I bring an analytical mindset combined with creative execution. My vision? To turn complex data into simple, actionable strategies that drive results. Let’s connect and talk about transforming data into powerful opportunities!

Experience

8 yrs 7 mos

Total Experience

1 yr 9 mos

Average Tenure

1 yr 6 mos

Current Experience

Hyatt

Customer and Marketing Analytics

Dec 2024 – Present · 1 yr 6 mos · Dallas, TX · Hybrid

I leverage data-driven insights and AI-powered analytics to shape impactful customer journeys, optimize marketing strategies, and drive product innovation. My role blends strategic thinking, decision-making, analyzing & insight building, data privacy, cookie consent and cross-functional collaboration to elevate customer experiences across the travel and hospitality sector.
📈 Customer Journey Optimization & Product Leadership: I translate complex data into actionable insights, working closely with product, marketing, CX, and operations teams to refine the customer lifecycle, boost retention, and maximize LTV. My work involves real-time analytics, A/B testing, and data-backed experimentation to refine the GTM strategy for new offerings and digital experiences.
🚀 Strategic Vision & Growth Acceleration: Partnering with leadership, I craft data-driven growth initiatives, define key business KPIs, and implement AI-powered dashboards to track customer behavior. My expertise extends to designing automated pipelines, improving data flow efficiency, and ensuring streamlined instrumentation for insights generation.
At Hyatt, I am driving the future of customer analytics, blending AI innovation with strategic execution to create seamless, personalized travel experiences.

Business AnalysisBusiness LeadershipBusiness Intelligence (BI)ModelingData AnalysisCustomer Analytics+1

Legacy

Head of Analytics

Jul 2023 – Mar 2024 · 8 mos · United States

Led analytics team at Legacy to provide actionable insights for revenue generation. Presented product plans to leadership, built dashboards for tracking key metrics, and designed data pipelines for data flow efficiency.
Led team in providing actionable insights for revenue generation
Presented product plans to leadership
Built dashboards for tracking key metrics
Designed data pipelines for data flow efficiency

Business AnalysisBusiness LeadershipFinancial AnalysisDigital StrategyExecutive VisibilityFinancial Modeling+15

Swiggy

5 roles

Senior Manager Analytics

Apr 2022 – Jul 2023 · 1 yr 3 mos

In my role as Senior Manager Analytics at Swiggy, I managed multiple projects simultaneously, optimizing resources to meet business goals efficiently. I provided strategic insights to shape product direction, oversaw data visualization projects, and analyzed large datasets to identify customer behavior trends.
Led multiple projects simultaneously, optimizing resources for efficiency.
Provided strategic insights to shape product direction.
Analyzed large datasets to identify customer behavior trends.

Business AnalysisBusiness LeadershipQualitative AnalysisExecutive VisibilityBusiness Intelligence (BI)Metrics Analysis+9

Analytics Manager

Promoted

Oct 2021 – Mar 2022 · 5 mos

I successfully launched 4 products in the Customer Food space, including Gourmet, HealthHub, Genie, and GuiltFree, each tailored to different customer use cases.
Conducted market analysis and estimated impact, conversions, and product design.
Implemented automation processes to streamline operations and drive efficiency.
Collaborated with cross-functional teams to ensure successful product launches and strategic partnerships.

Business AnalysisBusiness LeadershipQualitative AnalysisExecutive VisibilityBusiness Intelligence (BI)Accounting+8

Lead Business Analyst

Apr 2021 – Sep 2021 · 5 mos

Integrated third-party analytics solutions into ongoing projects, optimizing ROI metrics with SEO considerations.
Launched 10+ products in Labs space, focusing on user retention, new user acquisition, and strategic partnerships.
Managed 4 products in Customer Food space, analyzing market trends, designing products, and implementing automations.

Business AnalysisKey Performance IndicatorsBusiness LeadershipQualitative AnalysisBusiness Intelligence (BI)Modeling+5

Senior Business Analyst

Apr 2020 – Mar 2021 · 11 mos

Led Demand & Supply Charter in operations Analytics for 2 years, optimizing shifts, slot sign-ups, and supply planning for delivery executives.
Collaborated with product line teams to streamline demand supply footprint, reducing cost per hire of Delivery executives.
Recruited new team members to support division growth and create a strong department.

Business AnalysisBusiness LeadershipQualitative AnalysisBusiness Intelligence (BI)ModelingProduct Strategy+3

Business Analyst

Feb 2019 – Mar 2020 · 1 yr 1 mo

Collaborated with stakeholders to define project objectives & criteria, prioritizing customer feedback for business direction.
Analyzed key business aspects to evaluate factors driving results, creating data models and business intelligence reports.
Developed complex dashboard & reporting tools to track business performance metrics, deploying predictive analytics models for forecasting.

Business AnalysisQualitative AnalysisBusiness Intelligence (BI)AbstractingModelingData Analysis+2

Ola (ani technologies pvt. ltd)

Business Analyst

Apr 2018 – Feb 2019 · 10 mos

Led the Operations Analytics team at OLA Fleet Technologies, focusing on quality improvement and customer delight.
Analyzed driver park issues to detect and prevent fraud, leading to the successful launch of Prime 1.5 Category.
Collaborated with Product managers to develop strategic initiatives and onboarded new team members for enhanced performance.

Business AnalysisFinancial ModelingBusiness Intelligence (BI)AccountingAbstractingCorporate Finance+4

Kantar

Trainee Business Analyst

Sep 2016 – Mar 2018 · 1 yr 6 mos · Bengaluru Area, India

Analyzed daily metrics of visits, sales, and memberships for online retail, leading to improved sales performance.
Conducted inventory analysis to minimize discrepancies and enhance sales effectiveness based on .com sales data.
Mapped member voice and analyzed customer experiences to optimize customer satisfaction levels.

Business AnalysisBusiness StrategyMarketing StrategyBusiness InsightsAnalyticsData Analysis+2