Jun 2024 – Dec 2024 · 6 mos · Gurugram, Haryana, India

Feb 2023 – Jun 2024 · 1 yr 4 mos · Gurugram, Haryana, India

Jul 2022 – Feb 2023 · 7 mos · Gurugram, Haryana, India

Jan 2021 – Jul 2022 · 1 yr 6 mos

Aug 2018 – Jan 2021 · 2 yrs 5 mos · Gurugram, Haryana, India

• Plan training program for the new coming staff
• Creating, driving and program managing effective development, employee relations, retention and reward programs
• Drive and execute performance appraisals and various other employee engagement initiatives
• Be a campus ambassador and lead campus recruitment efforts
• Own and manage recruitment lifecycle - cooperate with recruiting partner, source candidates, facilitate referrals and ensure talent pipelines are running well
• Managing Payroll
• Responsible for negotiations and salary.
• Grievance Handling
• Employee Engagement

Feb 2017 – Jul 2018 · 1 yr 5 mos · Gurgaon, India

• Provided floor sales leadership
•  Adding new customers to business to maximize the revenue
•  Managing Sales Cycle for different professional programs
•  Maintaining Client satisfaction
•  Analyzing and formulating different strategies to achieve the team goals
•  Maintaining reports and database to calculate the future growth and individual performance in the team

Mar 2016 – Jan 2017 · 10 mos · Gurugram, Haryana, India

• Handling Sr. Counselor role involves:
• Managing team of associates to reach out to set target by mentoring and training them to enhance their professional efficiency and maintaining good ethical work culture in the team.
• Develops a network of prospect clients by identifying and consulting successful potential leads who are willing to enroll or looking for specialized professional certifications for their carrier enhancement.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances admissions department and university reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Welcomes prospective students by processing online enrollment procedure; interviewing applicants; arranging and conducting online sessions; conducting follow-up activities via mails and phone-calling campaigns.

May 2015 – Mar 2016 · 10 mos · Greater Agra Area

• Handling Trade Desk which Involves:
• 1. Handling of Export Bills include Advance against export, Bills for collection, Packing credit and ECB 2 filling, Third party payments compliance requirement etc.
• 2. Handling of Import Bills include Direct import, Advance import, Bills for collection LC Issuance, Negotiation, Confirmation, Devolving and Payment of LC from account or through financing options like Buyers credit. etc.
• 3. Handling of Outward Remittances include Clean outward remittance, interim dividend payment, reimbursement of various expenses, ODI, Office set up abroad etc.
• 4. Handling of Inward Remittances including FDI and FCGPR filling and Swift codes queries.
• 5. Implementations of processes in the branch conducting internal Trade Audit.
• 6. Handling Set Off transactions consisting of Knocking of export and import leg of party doing
• export as well as Import from same party.
• 7. Issuance of variety of Bank Guarantee including Financial, Performance etc.
• 8. Exposure towards Corporate servicing including Current account Service request
• documentation including Signature add/Del, KYC, CIB, CMS and Forward Bookings, Buyers
• credit or FCPC pricing negotiation, Understanding other BLG limit requirements may be fund
• based or non fund based, Project financing, Financing on the basis of contracts etc.
• Handling Branch Banking Activities Involves:
• 1. Handling Clearing Activity
• 2. Handling CMS Software.
• 3. Handling all types of customer requests.
• 4. Handling Retail Forex Transactions.
• 5. Handling NRI queries and requests.
• 6.Mentoring, training and developing team members to ensure operational efficiency and product knowledge.
• Responsible for achieving Exchange through retail and trade clients foreign exchange transactions,Maintaining highest level of service level in terms of fast processing of trade transaction by continuous follow up and high level of scrutiny of documents at primary level so that cases got processed in one go.