Upendra Rana — Operations Associate
I'm a dynamic and results-driven professional who loves the challenge of scaling operations and building strong teams, especially within the EdTech space. With over a decade of experience—including nine years dedicated to EdTech—I've successfully led large teams, optimized processes, and consistently exceeded admissions targets. I thrive on using modern SaaS tools and platforms to streamline performance and build lasting client relationships. My goal is always to deliver measurable results and drive growth.
Stackforce AI infers this person is a SaaS-focused EdTech operations leader with strong team management skills.
Location: Gurugram, Haryana, India
Experience: 9 yrs 8 mos
Skills
- Operations Management
- Leadership
- Client Acquisition
- Process Improvement
- Team Leadership
- Quality Auditing
- Client Relationship Strengthening
- Seo
- Coaching
- Data Analysis
- Career Counseling
- Lead Generation
- Customer Service
- Customer Satisfaction
- Crm
Career Highlights
- Over a decade of experience in EdTech.
- Proven track record in exceeding admissions targets.
- Expert in using SaaS tools for operational efficiency.
Work Experience
CollegeDekho
Deputy Manager (1 yr 10 mos)
Assistant Manager (1 yr 7 mos)
Team Lead (1 yr 3 mos)
Subject Matter Expert (1 yr 2 mos)
Senior Academic Advisor (1 yr 11 mos)
Academic Advisor (1 yr 1 mo)
CarDekho Group
Customer Care Professional (5 mos)
TP
Email Tech Support | Sony (1 yr 4 mos)
JCBL India
Information Technology Intern (2 mos)
Education
BCA at Punjab Technical University
