Vamshi Krishna

Co-Founder

Hyderabad, Telangana, India5 yrs 11 mos experience
Highly Stable

Key Highlights

  • Founded a successful e-commerce clothing store.
  • Proven expertise in customer service and technical support.
  • Skilled in managing online marketing and social media strategies.
Stackforce AI infers this person is a skilled e-commerce professional with strong customer service and online marketing capabilities.

Contact

vamshkr@amazon.comLinkedIn

Skills

Core Skills

Customer Service ManagementTechnical SupportBusiness ManagementSocial Media Marketing

Other Skills

Account ManagementAdvertisingBrand DevelopmentBusiness AnalysisBusiness DevelopmentBusiness KnowledgeCommunicationCritical ThinkingCustomer Relationship Management (CRM)Customer SupportData AnalysisDecision-MakingDigital MarketingFacebook MarketingFinancial Risk Management

About

Experienced business professional with a successful e-commerce venture and proven customer service skills. Skilled in online platform management, business management, and fostering customer relationships. Seeking an opportunity to learn and grow

Experience

5 yrs 11 mos
Total Experience
4 yrs 2 mos
Average Tenure
2 yrs 1 mo
Current Experience

Amazon

Associate

May 2024 – Present · 2 yrs 1 mo · Hyderabad, Telangana, India · Remote

  • Empowered digital services and troubleshooted technical issues and resolved inquiries related to orders, payments, and website navigation.
  • Leveraged in-depth product knowledge and a variety of tools to research and implement solutions. Ensured a positive customer experience by providing efficient and accurate assistance.
Customer Service ManagementTechnical SupportProblem SolvingVerbal and Oral Communication

Ikkat adda

Founder

Jul 2020 – Sep 2024 · 4 yrs 2 mos · Hyderabad, Telangana, India

  • Created a cloud-based clothing and apparel store with a team of five. We successfully managed product sourcing, photography, social media marketing, and customer interactions through WhatsApp, achieving sales across various Indian states and other countries as well.
Product SourcingSocial Media MarketingCustomer Relationship Management (CRM)Online AdvertisingBusiness Management

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

MBA — Business Administration and Management

Jan 2021 – Jan 2023

Singhania University

Bachelor of Science - BS

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