Nov 2022 – Jun 2023 · 7 mos · India · Hybrid

Aug 2022 – Oct 2022 · 2 mos · Kolkata, West Bengal, India

Jan 2022 – Present · 4 yrs 5 mos · India

Oct 2020 – Dec 2021 · 1 yr 2 mos · Kolkata, West Bengal, India

• Joined as a Sr. Executive – Credit Controller – M&CC & Kids Wear Division – Planning, directing and coordinating all finance & operational functions, Managing the growth and alliance of all financial data necessary for an accurate accounting of combined business results, checking customers' credit ratings with records, providing management with information vital to the decision-making process, ensuring customers pay on time, Negotiating repayment plans, offering recommendations for improvement and implementing new processes, Developing and monitoring business performance metrics. . Dealing with internal queries about payments, Primary & Secondary Claims, Quantity
• Purchase Schemes (QPS).

Sep 2019 – Feb 2020 · 5 mos · Kolkata Area, India

• Joined as a Senior Executive and moved to EasyDay Club – Small Format as Store Manager , Creating employee schedules, assigning schedules and responsibilities to employees, checking to see if these responsibilities and assignments are carried through in the store , Supervises and motivates staff daily to maintain a powerful team spirit , Maintains appropriate store inventory levels to ensure merchandise is consistently available, including loss prevention through theft and breakage , Worked alongside with marketing manager to create attractive displays and merchandise layout , Maintain the neat and professional appearance of the sales team and sales floor , Reported market trends to the District Manager to help guide strategies, resulting in 5% increase in sales & 70% decrease in BAD cost Store EBITDA P&L

Apr 2018 – Sep 2019 · 1 yr 5 mos · Kolkata, West Bengal, India

• Joined as a Brand Manager and upgraded as Business Advisor as on September 2018, Lead “Independent Franchise Consultant” concept in East India Region and onboard 15+ partners as “IFC” , Developing new franchise by planning and organizing, Meeting with exclusive investors / seminars and bringing strong insight to the task of creating new franchisee , Designing and presenting different proposals, aligning meetings with prospective lead and providing them full support till sign the agreement , Taking Brand download from every brand on weekly basic if changes in their business model , To participate event and exhibition to generate leads and creating a platform to meet with prospect franchisee , Scheduling and meeting the investor from East India to explain company's franchisee model and to get them register , Explaining business model to every potential investor, giving them franchise related Information, sending them the proposals, taking follow-ups and referrals for further leads , Location Identification/ Business Mapping/ Project preparation , Handling the Key IFC Vertical and driving the East India business volumes through IFC’s, A single point of contact for all IFC regarding sales & services.
• From Jan 2019 to Sep 2019 worked as Independent Consultant for multiple brands to expand Franchise in East India.

Sep 2015 – Mar 2018 · 2 yrs 6 mos · Kolkata, West Bengal, India

• Was responsible to handle retail, wholesale and online customers on regular basis to increase the sales, process the orders post payment confirmation, Procuring stocks through vendors such as (Metro Cash & Carry/ Spencer/ Shyambazar / Burrabazar / Sealdha / Howrah and many more, generating leads through Digital Marketing, Bulk SMS, WhatsApp promotions.

Oct 2012 – Aug 2015 · 2 yrs 10 mos · Mumbai, Maharashtra, India

• Joined as Senior Manager (Pilot Batch) for Multiple Start-Up invested by Techno Group, Identifying new opportunities under branded & private label to enhance the project portfolio (MeraDress.com & Greencart.in) Ethnic Wear & Grocery Online & Offline Business.
• Moved to Category Manager as on December 2014 for Greencart.in project, working as team of 12 team (Research, Category, Technology and Marketing), directly reporting to Director for day to day Operations and managing relationship with clients and team members, Handling demand and supply in the market through developing long term relationship and Networking with Business Partners & Retailers, Developing strategies, demand forecasting, stock monitoring, maintaining market hygiene and leading a team to ensure targeted sales across distribution network, Establish operations objectives and work plans, delegate assignments to subordinate associates when necessary. Deliver data, own process, audit the automation, and assist the business partners in defining and implementing system enhancements, Responsible for FMS Analysis, Slow Moving Stock Analysis, Stock Movement Comparison, Planning Monthly Offers & Promotions, Discount Revision, Events planning & MOP - MRP – Difference, Coordinating with digital marketing and business development team to enhance company performance, Responsible for space selling for brand visibility & to build brand awareness among the target customers, Participate in the development and presentation of proposals for business development, Balance the needs of key stakeholders; ensure the teams they are involved with are aware of the combined end goals.

Mar 2009 – Oct 2012 · 3 yrs 7 mos · Kolkata, West Bengal, India

• Joined as Admin Executive and Promoted as Administration Manager in Nov 2010, Create meeting agendas, notifications, and follow up items, Organize and maintain file and records including Government records, Provide general administrative support including but not limited to: phones, distributing mail, and preparing expense reports, Coordinates and schedules events, conferences, meetings, travel, conference rooms, luncheons, Forex, etc. Planning and scheduling projects and ensuring timely completion, handling end to end recruitment of Industrial Labor, Site Supervisors and Engineers, Manage all aspects of the business unit operating budget. Maintain the security of confidential information, producing complex and professional looking PowerPoint presentations, Interacting with Vendors, senior-level executives, and all other departments of employees.

Aug 2007 – Jan 2009 · 1 yr 5 mos · Kolkata, West Bengal, India

• Joined as Customer Service Associate and Promoted as SPOC Vodafone ROB Postpaid Circle, Promoted as Retention Specialist PGC & Roaming ROB Postpaid Circle, Handling roaming & PGC Postpaid customers , Utilized the sales techniques and tools to retain consumer, Presented high level customer service in an efficient manner, Maintain data and report of retention efforts , answerable to maintain SLA Vodafone Retention Desk