May 2022 – Mar 2024 · 1 yr 10 mos · Bengaluru, Karnataka, India · Hybrid

• End-to-end UX research and design for digital transformation, tackling complex use-cases across Telecom, Wealth Management / Financial Services and Product Engineering domains.

Sep 2019 – May 2022 · 2 yrs 8 mos · Noida Area, India

• As a part time visiting faculty, I conducted courses related to Design for Mobility—future studies and automotive experience design—in addition to providing mentorship to final year students for their degree projects.

Feb 2019 – May 2022 · 3 yrs 3 mos · Gurgaon / Remote

• Multidisciplinary Design Agency experience focused on a broad spectrum of projects encompassing design + systems thinking, user research, experience design / CX, industrial design, NPD, design engineering, branding and retail strategy.
• My role was hands-on and required me to take end-to-end ownership of the design process — from initial research through conceptualization, till final execution.
• Design Research methodology comprised a mix of both primary and secondary approaches including survey/questionnaire design, stakeholder interviews, field immersions, mystery audits, competitor benchmarking and trend analysis.
• Employing a research-backed user-centric design thinking approach, we advised clients on compelling business strategies, coupled with impactful design interventions, to boost brand visibility and market share.

Jul 2011 – Feb 2015 · 3 yrs 7 mos · Singapore

• 3D ClassWorks was a company that specialised in the use of 3D Technologies for Education.
• Wore multiple hats on the job: Product Designer, Applications Engineer and Technical Support.
• Responsible for the design, development and testing/prototyping of products at the core of the company’s proprietary education programmes—which encompassed 3D technology and STEM.
• Conducted technical training and demonstration of numerous partner products for a diverse customer base, ranging from school students to university lecturers.
• Crafted content for education programmes/workshops and facilitated their implementation.
• Gained expertise in an array of 3D and rapid prototyping technologies and their application in education—CAD, CAM, CAE, Laser Cutting and 3D Printing.

May 2010 – Jul 2010 · 2 mos · Singapore

• Set up the company’s Virtual Learning Environment (LMS), and developed complementary courseware, as part of a team effort.
• Developed content for company's proprietary education programmes.
• Assisted in training and implementation of education programmes and workshops at the secondary school level.

May 2009 – Jul 2009 · 2 mos · Kolkata Area, India

• Conducted research and mapped resources of companies, for various software technologies.
• Assisted with recruitment processes for company’s clients, including candidate search, screening and liaison.