Apr 2019 – Dec 2019 · 8 mos · Bengaluru, Karnataka, India

• Responsible for designing employee handbook and designing HR related policies. Keep employee communication channels open using various employee connect mediums. Handling end to end recruitment. Conduct 1:1 session and skip level meetings to understand the pulse of the employees.
• Working with senior managers to uncover the talent implications e.g. any significant gaps to meet long-term objectives and create a long-term workforce plan that prioritizes people-related initiatives. Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales. Conduct surveys plans with the BU Heads
• Organizing employee engagements & OD programs and ensuring prompt resolution of employee grievances & maintaining cordial employee relations. Defining KPIs/Goals to facilitate PMS, identifying skill gaps and facilitating learning & capability building programs

Mar 2017 – Sep 2018 · 1 yr 6 mos · Bengaluru, Karnataka, India

• New Joiner Induction – effective introduction of new joiners to the new work environment.
• HR POC for 3 divisions spread across multiple locations.
• Gather insights on employee specific & team specific concerns through connect session, 1:1 with all employees within the divisions & focused group discussions, have regular review meetings with business to present data and suggestions on expenditure, R&R etc.
• Handle grievances, ER cases and resolve general policy related queries.
• Attrition analysis, discuss with leadership on retention recommendation and predict possible attrition cases – take necessary steps to curb the same
• Identify critical talent based on HI PER and HI PO.
• Take sessions to educate employees on the changes with respect to new band structure, Evaluation criteria, promotion philosophy etc. and upcoming changes with respect to HR operations, systems, policies and processes.
• Assist line managers and employees in, filling up their self-review/manager review workflows while ensuring 100% Completion and compliance. Conduct Team / Division Level calibration sessions.
• Conduct Appraisal disagreement process and recommends cases for rating change.
• PIP initiation discussion and execution.
• Conducting exit interviews and providing insights on regular basis.
• Provide counselling support to employees and leaders

Feb 2016 – Feb 2017 · 1 yr · Bengaluru, Karnataka, India

• Addition and deletion of data on workday (HRIS tool)
• Provide payroll inputs and validation.
• Conduct town hall/ periodic meetings with line managers to discuss various issues and best practices.
• Responsible in sending out employee communication on various changes or updates pertaining to Bangalore Centre.
• Identify training needs for all business units, design the training calendar for each quarter, and ensure that the training are completed.
• Responsible for handling the R&R program and providing detailed analysis for review sessions.
• Instrumental in handling the market correction exercise.
• Benchmark policies with competitor companies and suggest improvement areas.
• Handled key HR projects (payroll vendor transition, R&R program, benefits survey)

Oct 2014 – Jan 2016 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Design, manage and administrate the human resources policies, procedures and programs effectively
• Conceptualizing, designing and implementing several Employee Engagement programs and events
• HR subject matter expert for business & align HR best practices to business needs and employee expectations
• Strategic partner to the business by implementing the HR interventions successfully
• Provide support to the hiring managers while deciding on the compensation and fitment for new hires
• Manage Employee Relations: Handle Grievances & assist line managers to resolve people issues, provide timely feedback to line managers on people issues
• Point of contact for business as well as employees, respond to HR related queries
• Provide detail oriented support to employees on organization initiatives
• Develop effective partnership with employees, managers and ensure positive work environment
• Partner with the recruitment team to meet recruitment goals and to enable the growth of the business
• Interact with Business and Employees on regular basis: Ensure implementation of various HR/Organizational initiatives and establish professional relationships
• Provide inputs for payroll processing (Adhoc requests)
• Analyze various HR reports to give a better insight on various aspects like hiring, attrition and movement pertaining to the business group
• Conduct 1:1 sessions periodically to understand the pulse of the employees.
• Ensuring that Performance Management is on track for the particular BU, coordinate with business leader and operation team for on time issue of promotion and appraisal letters and handle specific employee grievances related to appraisal process
• Conduct exit interviews and support the business in analyzing the data and provide innovative solutions to improve retention rates
• Designing succession pipelines and supporting the talent management for the entire BU.

Apr 2011 – Oct 2014 · 3 yrs 6 mos · Bangalore

• HR subject matter expert for business & align HR best practices to business needs and employee expectations
• Serve as first point of contact for employee queries, direct to appropriate stake holders for resolution, ensure positive closure and enhance employee experience in the organization.
• Provide detail oriented support to employees on organization initiatives.
• Work towards building effective and consistent relationship with key stakeholders and align HR practices with business demands
• Single point of contact (PAN India)in addressing employee queries regarding HR issues, operational issues and external queries related to Employment Verification etc.,
• Working and planning new strategies time to time to ensure sale ability of resources and services according to the changing market trend.
• Manage resource deployment to drive increased productivity and achieve optimal labor efficiency
• Manage client relationships across multiple geographies, anticipating and interpreting their changing requirements.
• Partner with managers to identify key/outstanding performers and to ensure appropriate recognition, motivation, and retention plans are in place
• Work towards employee conflict resolution and build effective employee network to proactively recognize employee issues.
• Maintain employee confidentiality through appropriate business practices and exhibit professional ethics. Serve as an escalation point for complex employee relations issues while providing guidance and intervention, as appropriate, to resolve employee grievances.
• Implement policies, procedure and compliance practices for business and look for ways to proactively improve & enhance processes. Ensure HR transactions are executed and aligned with standard organization practices
• Running the Rewards and Recognition schemes by proactively reaching out to the line Managers.
• Conducting skip-level meetings to ensure that all sorts of client/employee grievances are addressed.
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Apr 2007 – Jul 2007 · 3 mos

• Recruitment consultant for clients including TCS, Patni Computers, Wipro, Zenith Software, GE, Span Systems, Aditya Birla Minacs etc,
• Responsible for complete recruitment process for contract staffing and permanent staffing,
• Getting requirements from the clients.
• Sourcing from various sources like job portals, employee referral, reference generation, etc.
• Screening of candidates based on clients requirements.
• Performing Preliminary rounds of Interviews for in-depth screening on communication and personal skills.
• Job posting on portals on the behalf of client.
• Coordinating with the clients in organizing the interview schedule and the follow up.
• Aligning shortlist candidates for Final Rounds of Interview.
• Following up with the candidate till he/she accepts Offer Letter and joins the company.
• Doing Reference check and collecting all the documents from the candidate.
• Creation & maintenance of database of the relevant profiles with regard to the requirements gathered from the clients.