Vikas Choudhary

Business Development Executive

New Delhi, Delhi, India15 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 13 years of experience in retail operations.
Proven track record of exceeding sales targets.
Expert in customer relationship management and team leadership.

Stackforce AI infers this person is a Retail Sales Expert with strong capabilities in customer service and business development.

Contact

Skills

Core Skills

SalesRetailCustomer Service

Other Skills

Direct SalesBusiness DevelopmentMicrosoft ExcelMenswearRelationship BuildingSales Target ManagementInventory ControlBusiness ManagementProblem SolvingLeadershipCustomer SatisfactionDaily OperationsBusiness-to-Business (B2B)Staff TrainingCustomer Relationship Management (CRM)

About

Being Sr. Fashion Consultant plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability by increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. KRA'S * Ensure customer needs are met, complaints are resolved and service is quick and efficient *Respond to customer complaints and comments. *Dealing with customer queries and complaints *Protect employees and customers by providing a safe and clean store environment *Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues *Ensure all products and displays are merchandised effectively to maximize sales and profitability *Manage stock levels and make key decisions about stock control *Organize special promotions, displays and events *Ensure to bring in effective marketing displays for the sales floor and store windows *Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all area. *Maintain store staff job results by coaching, counselling and disciplining employees; planning, monitoring and appraising job results * Update colleagues on business performance, new initiatives and other pertinent issues *recruiting, training, supervising and appraising staff *Maximizing profitability and setting/meeting sales targets, including motivating staff to do so *Manage all controllable costs to keep operations profitable *Analyse sales figures and forecast future sales.

Experience

15 yrs 4 mos

Total Experience

3 yrs 10 mos

Average Tenure

4 yrs 6 mos

Current Experience

Chogori india retail limited

Senior Fashion Consultant

Nov 2021 – Present · 4 yrs 6 mos · Delhi, India · On-site

Monitor total sales revenue to ensure the store meets or exceeds its sales targets.
Measure the percentage increase in sales compared to the previous period (month, quarter, year).
Use customer feedback and surveys to assess and improve the overall shopping experience.
Measure how quickly inventory is sold and replaced. High turnover indicates efficient inventory management.
Evaluate the productivity of the store team by measuring metrics such as sales per employee, conversion rates, and average transaction value.
Monitor and reduce losses due to theft, damage, or other factors.
Assess the effectiveness of product displays and their impact on sales.
Measure the percentage of time that products are in stock and available for customers to purchase.
Monitor employee engagement and job satisfaction to improve staff retention and performance.
Ensure a safe and secure environment for both customers and employees, and track incidents or accidents.
Maintain a clean and well-maintained store environment, which can impact customer perceptions.
Assess the impact of promotional campaigns and discounts on sales and profitability.

Direct SalesBusiness DevelopmentSalesRetail

being human clothing

Senior Consultant

Jul 2017 – Nov 2021 · 4 yrs 4 mos · Delhi, India · On-site

Monitor total sales revenue to ensure the store meets or exceeds its sales targets.
Measure the percentage increase in sales compared to the previous period (month, quarter, year).
Use customer feedback and surveys to assess and improve the overall shopping experience.
Measure how quickly inventory is sold and replaced. High turnover indicates efficient inventory management.
Evaluate the productivity of the store team by measuring metrics such as sales per employee, conversion rates, and average transaction value.
Monitor and reduce losses due to theft, damage, or other factors.
Assess the effectiveness of product displays and their impact on sales.
Measure the percentage of time that products are in stock and available for customers to purchase.
Monitor employee engagement and job satisfaction to improve staff retention and performance.
Ensure a safe and secure environment for both customers and employees, and track incidents or accidents.

Microsoft ExcelDirect SalesSalesRetail

And design india ltd

Fashion Consultant

Apr 2015 – Jun 2017 · 2 yrs 2 mos · Delhi, India · On-site

Monitor total sales revenue to ensure the store meets or exceeds its sales targets.
Measure the percentage increase in sales compared to the previous period (month, quarter, year).
Use customer feedback and surveys to assess and improve the overall shopping experience.
Measure how quickly inventory is sold and replaced. High turnover indicates efficient inventory management.
Evaluate the productivity of the store team by measuring metrics such as sales per employee, conversion rates, and average transaction value.
Monitor and reduce losses due to theft, damage, or other factors.
Assess the effectiveness of product displays and their impact on sales.
Measure the percentage of time that products are in stock and available for customers to purchase.
Monitor employee engagement and job satisfaction to improve staff retention and performance.
Ensure a safe and secure environment for both customers and employees, and track incidents or accidents.

Direct SalesBusiness DevelopmentSalesRetail

Shoppers stop

Customer Care Associate

Nov 2010 – Mar 2015 · 4 yrs 4 mos · Delhi, India · On-site

Measure the total sales generated by the clients they assist or the department they oversee.
Calculate the percentage of customers they interacted with who made a purchase.
Determine the average amount spent by customers they assisted.
Collect feedback from clients to assess their level of satisfaction with the fashion advice and service received.
Measure the percentage of clients who return for additional services or purchases.
For fashion consultants working in a retail environment, monitor the turnover of inventory within their designated area.

Direct SalesBusiness DevelopmentSalesCustomer Service