Hemant Kumar

Operations Associate

Bhilai, Chhattisgarh, India5 yrs 4 mos experience

Highly Stable

Key Highlights

Strong background in customer service operations.
Experience in retail banking and sales.
Proven ability to build quality customer service.

Stackforce AI infers this person is a customer service and retail banking professional with strong operational skills.

Contact

Skills

Core Skills

Customer Service OperationsRetail Banking

Other Skills

customer servicecasa salesretail products cross salesquality buildquick learnBranch BankingBusiness OperationsCustomer Service TrainingRetail SalesBanking

Experience

Axis bank

Assistant Manager

Oct 2025 – Present · 6 mos · Bemetara, Chhattisgarh, India

Esaf small finance bank ltd

Senior Officer

Oct 2020 – Aug 2025 · 4 yrs 10 mos · India · Remote

customer service, casa sales
retail products cross sales,
quality build, quick learn,

customer servicecasa salesretail products cross salesquality buildquick learnCustomer Service Operations+1

Education

Hemchand Yadav Vishwavidyalaya, Durg

Bachelor of Arts - BA — Political Science and Government

May 2023 – Present

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