Vikram Gopal

Sales Executive

Burnaby, British Columbia, Canada1 yr 3 mos experience

Key Highlights

Generated over $505K in revenue in sales.
Recognized multiple times for outstanding customer service.
Expertise in customer-centric approaches and data-driven insights.

Stackforce AI infers this person is a Retail and Recruitment Specialist with strong customer service and sales expertise.

Contact

Skills

Core Skills

SalesCustomer ServiceRecruitingTalent Management

Other Skills

Administrative AssistanceAgile MethodologiesAgile Project ManagementBenefits AdministrationBrand DesignBrand DevelopmentBrand ManagementBrand StrategyBranding & IdentityCampaignsClerical SkillsCollege RecruitingConsumer BehaviorCoordinate MeetingsCustomer Relationship Management (CRM)

About

At RONA, I led sales efforts resulting in over $505K in revenue this year, specializing in full appliance packages and plumbing renovation solutions. I played a key role in helping the department reach its sales targets by delivering tailored recommendations, providing expert product knowledge, and coordinating end-to-end installation services. I’ve also been recognized multiple times for outstanding customer service and for building strong, long-term customer relationships. I hold an MBA from the New York Institute of Technology – Vancouver, where I strengthened my expertise in business strategy, leadership, and data-driven decision-making. My previous experience at Lowe’s and Razorpay further builds my foundation in customer service, recruitment coordination, and operational efficiency. I am dedicated to leveraging customer-centric approaches and data-backed insights to drive consistent and sustainable business growth.

Experience

1 yr 3 mos

Total Experience

1 yr 3 mos

Average Tenure

Current Experience

Rona

Sales Specialist

Feb 2024 – Present · 2 yrs 4 mos · Vancouver, British Columbia, Canada · On-site

Generated over $330K in sales YTD by specializing in full appliance packages and plumbing renovation solutions.
Coordinated with warehouses across Canada to ensure timely delivery of products, enhancing customer satisfaction.
Achieved weekly sales targets consistently, recognized multiple times with “Service Star” awards for exceptional customer service.

SalesProduct KnowledgeCustomer Service

Lowe's companies, inc.

Customer Service Associate

Mar 2023 – Feb 2024 · 11 mos · Vancouver, British Columbia, Canada · On-site

Delivered exceptional customer service by assisting with product selection and resolving issues, enhancing customer satisfaction.
Supported retail operations through effective inventory management and merchandising, contributing to a well-organized store environment.
Fostered strong relationships with customers using CRM skills, resulting in increased repeat business and customer loyalty.

SalesCustomer Relationship Management (CRM)RetailCustomer Service

Razorpay

Recruitment Coordinator

Aug 2021 – Dec 2022 · 1 yr 4 mos · Bangalore Urban, Karnataka, India · Hybrid

Managed end-to-end hiring coordination for tech and non-tech roles in a dynamic fintech startup.
Engaged candidates and streamlined interview scheduling using Greenhouse and LinkedIn Recruiter.
Coordinated onboarding logistics, ensuring a seamless experience for new hires.
Supported college recruitment campaigns, enhancing talent acquisition across India.

LinkedIn RecruiterEmployee BenefitsTalent ManagementRecruiting

Quess corp limited

Recruitment Coordinator

Aug 2021 – Oct 2021 · 2 mos · Bangalore Urban, Karnataka, India

Facilitated high-volume recruitment processes by sourcing, screening, and scheduling interviews for diverse clients.
Leveraged tools like LinkedIn Recruiter and Greenhouse for effective candidate pipeline management.
Collaborated with hiring managers to deliver tailored recruitment solutions across various industries.
Managed onboarding documentation, ensuring compliance with pre-hire requirements for seamless transitions.

LinkedIn RecruiterCollege RecruitingTalent ManagementRecruiting

Wrench solutions (p) ltd

Digital Marketing Intern

Mar 2021 – Apr 2021 · 1 mo · Bangalore Urban, Karnataka, India · On-site

Assisted in developing and executing social media campaigns to enhance brand visibility.
Conducted in-depth competitor analysis to refine digital outreach strategies.
Supported marketing automation initiatives using CRM tools, improving lead generation efficiency.
Collaborated with the marketing team to create content plans and performance reports.

Simplilearn

Research Intern

Feb 2021 – Mar 2021 · 1 mo · Bangalore Urban, Karnataka, India

Led a comprehensive research project analyzing career growth trajectories of course alumni, enhancing understanding of upskilling effectiveness.
Developed actionable insights that informed a targeted marketing strategy, showcasing ROI for learners.
Collaborated with content and marketing teams to identify high-growth sectors, aligning promotional messaging effectively.
Contributed to lead generation by pinpointing new customer segments based on research findings, driving business growth.

Office AdministrationLead Generation