Vipul Kalia — Customer Success Manager
As a value-driven and customer-focused professional, I specialize in customer success, relationship management, and sales. With a deep understanding of the customer lifecycle, I have extensive experience managing customer expectations and delivering strategic solutions for various product startups. My work has spanned global customers, where I've built customer success teams and nurtured trusted relationships with clients, C-level executives, and stakeholders at all levels.
Stackforce AI infers this person is a Customer Success expert in the SaaS industry.
Location: Pune, Maharashtra, India
Experience: 15 yrs 11 mos
Skills
- Customer Success
- Account Management
- Market Research
- Sales Engineering
- Business Development
- Sales
Career Highlights
- Expert in customer success and relationship management.
- Proven track record of driving product adoption.
- Skilled in managing global customer expectations.
Work Experience
On Deck
Founding Fellow Sales ODS (3 yrs 11 mos)
Founding Fellow Customer Success ODCS (4 yrs 11 mos)
GTM Buddy
Customer Success (4 yrs 6 mos)
Pavilion
Member (4 yrs 6 mos)
HYPCCCYCL
Fellow (4 yrs 11 mos)
SaaSy Sales Leadership
Fellow (1 mo)
OnlineSales.ai
Consultant - GTM and Market Research (8 mos)
DataWeave
Head of Sales Engineering and Customer Success (2 yrs)
MindTickle
Product Consultant (1 yr 4 mos)
OnlineSales.ai
Consultant Business Development (1 yr 4 mos)
Wiser (Acquired by QuadAnalytix)
Customer Success Manager (1 yr)
Lexity (Aquired by Yahoo )
Customer Success and Revenue Growth (8 mos)
ShopSocially
Sales and Customer Success (3 yrs 3 mos)
Social Web Factory
Business Development (1 yr)
Education
Bachelor's degree at Savitribai Phule Pune University
Diploma in Electronics and Telecommunications at Maharashtra State Board of Techincal Education