vishnu sunil

Operations Associate

Bengaluru, Karnataka, India5 yrs 7 mos experience

Most Likely To Switch

Key Highlights

Expert in banking customer service and collections.
Strong negotiation and relationship-building skills.
Proficient in financial policies and regulations.

Stackforce AI infers this person is a Banking and Recruitment Specialist with strong customer service and negotiation skills.

Contact

Skills

Core Skills

RecruitmentNegotiation

Other Skills

Database ManagementATS UsageCommunicationTime managementRelationship buildingReliability

About

Experienced provider of exemplary banking customer service in Collections and Recoveries , Constantly updated knowledge of Financial polices and state regulations Comfortable executing and adhering to loan , bank , credit card collection policies and procedures Capable of dealing with bank and customer related queries and bringing issues to satisfactory conclusions Familiarity with fair debt collection practices , payment plans , complaint handling , intrest and charges and account service procedures.

Experience

5 yrs 7 mos

Total Experience

1 yr 1 mo

Average Tenure

2 yrs 2 mos

Current Experience

Accenture

Incident Manager

Apr 2024 – Present · 2 yrs 2 mos · Bengaluru, Karnataka, India

Osb group

Financial Advisor

Mar 2022 – Nov 2022 · 8 mos

Concentrix

Operations Representative collections

Sep 2020 – Mar 2022 · 1 yr 6 mos

Sunrise systems, inc.

Recruiter

Jul 2018 – Jul 2019 · 1 yr · Edison, New Jersey

Responsible for US Recruitment process for various clients (Nike, Kimberly - Clark, Halyard Health, Vision Service Plan (VSP), Becton Dickinson (BD), Tokyo Electron).
Used ATS (Job Diva), Job boards (Monster, Dice, CareerBuilder) to get the best possible resumes in the market
Extensive experience working on W2, C2C and contract-to-hire for USC and GC holders.
Screened the candidates based on their technical abilities, work history, education, industry experience, location, salary expectations, communication skills, and soft skills and helped them in elaborating on their experience in the resume.
Maintained active database of the candidates and made sure that the requirements are closed within the turnaround time (TAT).
Created the jobs in ATS (Applicant Tracking System) and made sure that the position created is in 100% coverage with qualified candidates.
Formatted the candidates resume as per the client format and made agency notes for making the hiring manager’s work easy for shortlisting.
Executed salary/bill rate negotiations ensuring ranges fall within acceptable gross profit margins.

RecruitmentNegotiationDatabase ManagementATS Usage