Vybhava Srinivasan — CEO

Most Global Capability Centers in India are built to save costs. I build them to drive innovation. At Availity India, I led a transformation from a siloed operations center into an integrated strategic hub, one that owns product, drives revenue, and delivers measurable enterprise value. We maintained 85%+ Great Place to Work trust scores through rapid scaling. This is what I mean when I say GCCs should be strategic assets, not cost centers. Ownership will not be handed to India GCCs. We need to prove we are capable of it. ━━━━━━━━━━━━━━━━━━━━ Why Indian healthtech matters to me: I spent over a year seriously ill, with significant time in hospitals. That experience showed me where healthcare works and where it breaks down. I saw what technology can do: free clinicians from administrative overload, improve outcomes through better tools, and make quality healthcare accessible and affordable for 1.4 billion Indians. Every week through Vital Signs, I track what's actually moving India's digital health ecosystem — the funding, the regulation, the startups reshaping how care gets delivered. I am documenting the revolution because I have lived the problems it aims to solve. ━━━━━━━━━━━━━━━━━━━━ The path here was not linear. Eleven years at PwC auditing Fortune 500 companies. Co-founded India's first flight simulation center. Moved from finance leadership to running an entire GCC. Pursued a Master's in Data Science and an Executive MBA from ISB mid-career, while leading the transformation. Core expertise: GCC Strategy & Transformation | Operational Excellence | Change Leadership | Indian Healthtech ━━━━━━━━━━━━━━━━━━━━ Open to conversations about GCC transformation and Indian healthtech. Follow for weekly Vital Signs insights. Available for speaking engagements and industry collaborations.

Stackforce AI infers this person is a strategic leader in Healthcare and Technology sectors with a strong focus on operational excellence.

Location: Bengaluru, Karnataka, India

Experience: 28 yrs 10 mos

Skills

Gcc Strategy & Transformation
Operational Excellence
P&l Management
Client Transformation
Financial Systems Integration
Reporting Standards
Business Development
Operational Management
Auditing
Financial Reporting

Career Highlights

Transformed GCCs into strategic assets driving innovation.
Maintained high trust scores during rapid scaling.
Co-founded India's first flight simulation center.

Work Experience

Availity

Managing Director of Availity India and VP of Availity LLC (5 yrs 1 mo)

General Manager - BPO and Finance (India) (1 yr 6 mos)

Chief Financial Officer (India) (2 yrs 6 mos)

D V Flight 4 Fantasy Pvt Ltd

Co-Founder and Non-Executive Director (5 yrs 1 mo)

Price Waterhouse

Senior Manager (10 yrs 11 mos)

K.S. KRISHNAN & CO., BANGALORE, INDIA

ARTICLE ASSISTANT (3 yrs 9 mos)

Education

PGPMAX at Indian School of Business

Master’s Degree at The Institute of Chartered Accountants of India

Master of Science - MS at Liverpool John Moores University

Post Graduate Diploma in Data Science at International Institute of Information Technology Bangalore

Bachelor of Commerce (B.Com.) at MES College of Arts, Science and Commerce

Class X at National Public School

Vybhava Srinivasan

CEO

Bengaluru, Karnataka, India28 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Transformed GCCs into strategic assets driving innovation.
Maintained high trust scores during rapid scaling.
Co-founded India's first flight simulation center.

Stackforce AI infers this person is a strategic leader in Healthcare and Technology sectors with a strong focus on operational excellence.

Contact

Skills

Core Skills

Gcc Strategy & TransformationOperational ExcellenceP&l ManagementClient TransformationFinancial Systems IntegrationReporting StandardsBusiness DevelopmentOperational ManagementAuditingFinancial Reporting

Other Skills

Change LeadershipProduct ManagementTeam ManagementSaaS ProductsHealthcare BPO OperationsFinancial PoliciesRegulatory ComplianceInternal ControlsCorporate FinanceFinancial AnalysisInternal AuditFinancial AccountingBudgetsIFRSSimulations

About

Experience

28 yrs 10 mos

Total Experience

7 yrs 2 mos

Average Tenure

9 yrs 1 mo

Current Experience

Availity

3 roles

Managing Director of Availity India and VP of Availity LLC

Promoted

Mar 2021 – Present · 5 yrs 1 mo

Took over leadership of Availity's India GCC during a period of strategic transition, the center had been operating as a siloed support function handling non-core processes.
Repositioned India as an integrated part of the global enterprise. Built technology and product development capabilities from scratch. Transitioned the operating model from taking instructions to owning outcomes, what I call moving from execution to ownership.
Today, the India team operates across functions We are building towards end-to-end product ownership. We maintained 85%+ Great Place to Work trust scores through every phase of this transformation.
Key decisions that shaped this:
→ Integrated India operations into global enterprise as "One Availity, One Process", eliminated the silo mentality
→ Built technology and product teams from zero, India was not an engineering center before this
→ Successfully navigated post-acquisition integration with parent company's policies, systems, and compliance
→ Recruited senior leadership from established GCCs in Bengaluru to build the next layer of capability
→ Shifted India's value contribution from cost savings to product and revenue impact

GCC Strategy & TransformationOperational ExcellenceChange LeadershipProduct ManagementTeam Management

General Manager - BPO and Finance (India)

Sep 2019 – Mar 2021 · 1 yr 6 mos

Dual role: P&L management for SaaS products and Healthcare BPO operations, alongside CFO responsibilities during a transition period.
Two things defined this phase:
First, COVID. Transitioned the entire operation to remote work before the lockdown was announced. Zero service disruption. This was March 2020, there was no playbook.
Second, client transformation. Redesigned workflows and service delivery for a major client, which became Availity LLC's largest customer in the provider segment. This was the first proof point that the India team could drive commercial outcomes, not just deliver services.

P&L ManagementSaaS ProductsHealthcare BPO OperationsClient Transformation

Chief Financial Officer (India)

Mar 2017 – Sep 2019 · 2 yrs 6 mos

Joined as CFO following Availity's acquisition of the India entity. Primary mandate: integrate financial systems, policies, and reporting standards between the two organizations.
This role was foundational, the financial frameworks established here enabled every expansion that followed. It also gave me visibility into every function across the India operation, which is what eventually led to the broader leadership mandate.

Financial Systems IntegrationReporting StandardsFinancial Policies

D v flight 4 fantasy pvt ltd

Co-Founder and Non-Executive Director

Feb 2012 – Mar 2017 · 5 yrs 1 mo · Bengaluru, Karnataka, India · On-site

Co-founded India's first commercial flight simulation center, taking it from concept to a top-rated experiential attraction in Mumbai and Bangalore.
Built the business end-to-end: custom simulator development with global vendors, retail operations, team training, regulatory compliance, and strategic partnerships. Managed a capital-intensive venture that required building an entirely new operational playbook — no template existed for this in India.
This was the most entrepreneurial thing I have done. It taught me how to build something from zero when nobody can tell you how it's been done before.

Business DevelopmentOperational ManagementRegulatory Compliance

Price waterhouse

Senior Manager

Mar 2001 – Feb 2012 · 10 yrs 11 mos · Bangalore · On-site

Eleven years auditing Fortune 500 clients across technology, financial services, and consumer sectors. Worked across Indian GAAP, IFRS, and US GAAP, often on the same engagement for multinational clients with operations across multiple jurisdictions.
This is where I learned how large enterprises actually work, not from a textbook, but from inside their books. Audit gives you a view into every function of a business: how decisions flow, where controls break, what the numbers really say versus what the boardroom presentation claims.
That foundation, the ability to read a business end-to-end through its financials, is what made the jump from CFO to Managing Director possible. Most GCC leaders come from engineering or operations. Coming from audit means I see the business differently.

AuditingFinancial ReportingInternal Controls