Aug 2024 – Sep 2024 · 1 mo · Delhi, India · Remote

• 1. Proposed strategy to double Jalandhar's GDP by 2030, aiming for 25% growth in manufacturing & services
• 2. Benchmarked vs. 2 districts, identifying economic & infrastructure gaps to drive 10+ high-impact initiatives
• 3. Developed Vision 2030 roadmap with RACI for 10+ stakeholders, enhancing productivity across 3 sectors

Apr 2024 – May 2024 · 1 mo · Ahmedabad, Gujarat, India · On-site

• Responsibilities
• 1. Conducted primary research on 110+ stakeholders in 13 BUs; analyzed 500+ issues to identify IPMS adoption gaps
• 2. Mapped user journeys for 4+ personas; defined key adoption & success metrics to track mobile & IPMS web usage
• 3. Benchmarked 12+ KPIs by leveraging project insights; developed data-driven strategies to increase IPMS adoption
• 4. Evaluated 5 KPI tracking softwares on 15+ business-needed features, recommended best for integration with IPMS
• Achievements
• 1. Identified 25+ adoption tracking KPIs; recommended software solution and 20+ methods to boost IPMS adoption
• 2. Received prestigious Pre-Placement Offer (PPO) from Adani Group under AALP Cadre for exceptional performance

Nov 2023 – Jan 2024 · 2 mos · Delhi, India · Hybrid

• Devising a comprehensive business plan to establish Devil's Octagon, an Indian MMA(Mixed Martial Arts) League.
• 1. Market Analysis & Strategic Positioning:
• Analyzed global MMA leagues, ensuring Devils Octagon's strategic fit.
• 2. League Development & Structuring:
• Defined league structure, format, rules, franchise cities, player selection methods.
• 3. Promotion and marketing:
• Devised ATL promotional and marketing strategies for increased reach and eyeballs.
• 4. Financial Analysis & Presentation Skills:
• Managed cost components, revenue streams, and estimated ROI.
• 5. Timeline Execution & Project Management:
• Devised roadmap, ensuring timely milestones; presented sponsorship opportunities.
• 6. Fantasy model:
• Ideated an integrated prediction and performance based fantasy app for fan engagement.

Jul 2022 – Jun 2023 · 11 mos · Noida, Uttar Pradesh, India

• Responsibilities
• 1. Supported 60+ major clients by resolving 32 Defects, 15 Troubleshooting; Collaborated with QA to release 40+ fixes
• 2. Enhanced product installation & delivered product demos; potential cost saving of $120k/year in customer support
• 3. Prevented $200k downtime costs of 10+ Fortune 500 clients by liaising and resolving 8+ large data archiving issues
• 4. Created dashboard to generate insight about end-of-life for 200+ third party libraries used in 4 major UKG products
• 5. Automated deletion of archived data of employee leaving, to comply with E.U. Privacy Law impacting 250+ clients
• Achievements
• 1. Awarded 3rd/100+ teams in Hackathon, Secured Campus Star Badge and Achieved highest rating (5-star) for 2022
• 2. Honored with silver medal for fixing priority issue in < 3 hrs, LOR from manager & received accolades from clients

Aug 2020 – Jul 2022 · 1 yr 11 mos · Noida, Uttar Pradesh, India

• 1. Maintained 95% client retention by delivering fixes and automation for 450+ clients during cloud security incident
• 2. Reduced 20% issues for 3.5k+ clients by implementing patch inconsistency tab, delivered demos to stakeholders
• 3. Gathered feedback from customer, enhanced product with feature that freed 100+ man-hrs/week for store man
• 4. Liaised with Global Services across 20+ locations of UKG, collaborated with QA for drafting 80+ release notes

May 2019 – Jul 2019 · 2 mos · Ghaziabad, Uttar Pradesh, India · On-site

• Devised & Executed the Installation of new campus-wide network project; reduced the network downtime by ~20%
• Optimised the cost of SPGS project by 10% by utilising an innovative architectural design; received strong accolades