Zig Serafin

CEO

Seattle, Washington, United States27 yrs 4 mos experience
Highly Stable

Key Highlights

  • Proven track record in leading innovative consumer and enterprise products.
  • Expert in building high-performing teams and fostering collaboration.
  • Extensive experience in managing large-scale operations and strategic partnerships.
Stackforce AI infers this person is a leader in SaaS and enterprise software with a focus on user experience and operational excellence.

Contact

Skills

Other Skills

Product DevelopmentChange ManagementStrategic PartnershipsBusiness DevelopmentProduct ManagementGo-to-market StrategyInternational ManagementEnterprise SoftwareMobile DevicesBusiness StrategyStrategic PlanningMobile ApplicationsCross-functional Team LeadershipExecutive ManagementAnalytics

About

Dad. #Qualtrics Experience Breakthroughs From startup to scale engineering and commercial services operations in cognitive / agentic systems, spatial mapping, reinforcement learning, analytics and global communications services. Leader of customer / user experience teams. Track record of delivering on innovative consumer and enterprise products. Passion for excellence; instrumental in spearheading innovation, delivering industry transformational initiatives, improving operational execution while attracting world-class talent and achieving market leadership. Team excellence. Known as a team builder, collaborator, developing a culture built on customer obsession and Grit. Thought of as a pragmatic, empathetic, intuitive, and decisive leader, who attracts high performing teams, develops people, listens, digs for details, builds consensus, makes decisions in the face of ambiguity, and rallies at all levels to achieve results. Managing dynamic structures, instilling discipline and organization-wide accountability in leading start up (less than $100M) to large scale ($1B+) operations. Forming alliances, M&A, cultivating and nurturing long term relationships with customers and partners.

Experience

27 yrs 4 mos
Total Experience
6 yrs 4 mos
Average Tenure
4 yrs 10 mos
Current Experience

Qualtrics

3 roles

Vice Chairman

Oct 2025Present · 7 mos

Chief Executive Officer

Promoted

Jul 2020Oct 2025 · 5 yrs 3 mos

Chief Operating Officer

Oct 2016Jul 2020 · 3 yrs 9 mos

Moody's corporation

Member Board Of Directors

Jul 2021Present · 4 yrs 10 mos

Sap

President

Jan 2019Feb 2021 · 2 yrs 1 mo · Qualtrics

Tellme networks

General Manager

Sep 2009Oct 2012 · 3 yrs 1 mo

Microsoft

2 roles

Corporate Vice President

Promoted

Jul 2009Oct 2016 · 7 yrs 3 mos

  • Corporate Vice President

General Manager

Jan 1999Oct 2009 · 10 yrs 9 mos

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