Zig Serafin — CEO
Dad. #Qualtrics Experience Breakthroughs From startup to scale engineering and commercial services operations in cognitive / agentic systems, spatial mapping, reinforcement learning, analytics and global communications services. Leader of customer / user experience teams. Track record of delivering on innovative consumer and enterprise products. Passion for excellence; instrumental in spearheading innovation, delivering industry transformational initiatives, improving operational execution while attracting world-class talent and achieving market leadership. Team excellence. Known as a team builder, collaborator, developing a culture built on customer obsession and Grit. Thought of as a pragmatic, empathetic, intuitive, and decisive leader, who attracts high performing teams, develops people, listens, digs for details, builds consensus, makes decisions in the face of ambiguity, and rallies at all levels to achieve results. Managing dynamic structures, instilling discipline and organization-wide accountability in leading start up (less than $100M) to large scale ($1B+) operations. Forming alliances, M&A, cultivating and nurturing long term relationships with customers and partners.
Stackforce AI infers this person is a leader in SaaS and enterprise software with a focus on user experience and operational excellence.
Location: Seattle, Washington, United States
Experience: 27 yrs 4 mos
Career Highlights
- Proven track record in leading innovative consumer and enterprise products.
- Expert in building high-performing teams and fostering collaboration.
- Extensive experience in managing large-scale operations and strategic partnerships.
Work Experience
Qualtrics
Vice Chairman (7 mos)
Chief Executive Officer (5 yrs 3 mos)
Chief Operating Officer (3 yrs 9 mos)
Moody's Corporation
Member Board Of Directors (4 yrs 10 mos)
SAP
President (2 yrs 1 mo)
Tellme Networks
General Manager (3 yrs 1 mo)
Microsoft
Corporate Vice President (7 yrs 3 mos)
General Manager (10 yrs 9 mos)