Arpita Choudhary

CEO

Bengaluru, Karnataka, India13 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 11 years of project management experience
Expertise in managing international client relationships
Proven track record in delivering complex digital solutions

Stackforce AI infers this person is a Project Management expert in the Digital and HR sectors.

Contact

arpita.mulawat@gmail.com LinkedIn

Skills

Core Skills

Project ManagementTeam ManagementClient ServicingAccount Management

Other Skills

Budget ManagementBusiness DevelopmentClient LiaisonConsultant ManagementContent ManagementCustomer RelationsCustomer ServiceDigital MarketingMIS ReportingMarketing StrategyOnline Media PlanningOperations ManagementProject DocumentationProject LeadershipProject Lifecycle Management

About

Project management professional with 11+ years of work experience, in the Digital and HR domain. Extensive knowledge of working with business team, technical team, and international clients in the US, Europe, and Asia region. Have a strong background in Customer Relationship Management (CRM), Account Management, Team Management, Project Management, Leadership, and Client Servicing. Provide strategic direction and leadership for client communication. Collaborating with cross-functional teams across business units as well as client partners to ensure optimal integration of digital solutions and ensure seamless implementations.

Experience

Flexibees

3 roles

Head of Project Management

Promoted

Jul 2024 – Present · 1 yr 8 mos

Strategic and experienced Project manager with 12+ years of work experience, in the Digital and services domain. Proficient in project management methodologies. Leading and successfully executing complex programs, driving business goals, and ensuring on-time and on-budget project delivery for domestic and international clients. Team management skills, problem-solver, responsible for managing multiple projects, and, cross-functional teams, and ensuring smooth program execution across the entire lifecycle.

Project ManagementTeam ManagementClient Servicing

Senior Project Manager

Promoted

Mar 2021 – Aug 2024 · 3 yrs 5 mos

Heading Operations team and consultants working with the clients to ensure projects are running efficiently. Liaising between internal client-facing team and consultants, supporting marketing team in running campaigns, and finance team in monthly budgeting of the projects. MIS reporting and resolving issues of the consultants to ensure the successful running of long-term projects.

Operations ManagementClient LiaisonMIS ReportingProject ManagementClient Servicing

Project Manager

Dec 2018 – Mar 2021 · 2 yrs 3 mos

Managing the consultants who got placed with the clients, facilitating induction, managing their projects to make sure smooth work process, touchpoint to handle consultants’ issues and concerns. Tracking of consultants’ timesheets, maintaining project documentation and trackers.

Consultant ManagementProject DocumentationProject Management

Saggezza

Project Manager

Jun 2020 – Mar 2021 · 9 mos · Bengaluru, Karnataka, India

Managed large & mid-sized, complex projects and provide end-to-end solutions to clients - technical scoping, technical solution, hosting solutions, risk management, release and delivery management, budget, and resource management. Worked with global companies to improve their web presence by providing them with digital solutions.
Review projects to ensure deliveries meet agreed milestones, time-frames, and budgets, while issues and risks are identified and effectively mitigated; provide effective reports. Oversee IT teams involved in the deployment of web applications and management of hosting infrastructure.

Project ManagementRisk ManagementBudget Management

Freelance

Dec 2016 – Nov 2018 · 1 yr 11 mos

Worked as a freelancer for various clients in the digital space. Managing micro-projects like e-book development, flyers, managing Amazon store (seller central), and creating online assessments, advertising banner creation for events.
Worked as a project manager (as a consultant) for Mercer Mettl Software Company managing responsibilities of multiple handling teams - content writers, quality checks, designers, developers as well as liaising with the client on gathering the required information, creating the project plan, managing documentation, tracking sheet for on-time project completing and milestones achieved.

Project ManagementClient LiaisonContent Management

Kieon

Account Manager

May 2010 – Jul 2013 · 3 yrs 2 mos · Bengaluru Area, India

Managed global accounts and multiple projects which include website designing and development, Facebook applications, pages and contests, multilingual websites, and micro-sites. Handled clients from various sectors like jewelry, aviation, banking, and FMCG to name a few. Knowledge of different CMS like Sitefinity, WordPress, SharePoint, and Umbraco.
Led cross-functional teams of NET, PHP, HTML, JS developers, and QA testers to ensure quality, efficiency, security analysis, and threat assessments were carried out for all outgoing projects. Built and maintain ongoing relationships with the identified key people within the client organization.

Account ManagementWeb Development

Paddy field creative systems pvt. ltd., bangalore

Project Manager

Feb 2010 – May 2010 · 3 mos · Bengaluru Area, India

Entrusted with the responsibility of handling various brands independently, managing web campaigns and online website projects. Worked for the sectors like real estate, and beverages, to name a few. Spearheaded the task of initiating an online presence for the organization.

Web Campaign ManagementProject Management

Indigo consulting

Program Associate

Nov 2008 – Oct 2009 · 11 mos · Mumbai Area, India

Managed key accounts and relationships, client servicing, and account management for multiple clients sharing the new concepts with them, maintained online projects as per the brand requirements and the ongoing ad-hoc activities. Managed designated projects/campaigns on a day-to-day basis ensuring that approved design and technical solutions were executed to the highest quality and within the timeline. Handled in-house teams and adherence to best practices help in enhancing customer satisfaction.

Client ServicingProject ManagementAccount Management

Tulip lab. pvt. ltd.

Executive - Research and Marketing

Mar 2008 – Oct 2008 · 7 mos · Mumbai Area, India

Managed the entire project lifecycle from conception through development and launch of a wholesale chain ‘Safe Herbals’ in the online market. Responsible for online media planning (Blogs, Articles, Email Marketing, Online Shopping Sites, Forums, Banners,), and campaign designing (offers, discounts, special promotions) for promoting the product as per the segment.

Project Lifecycle ManagementOnline Media PlanningProject Management