May 2016 – Dec 2018 · 2 yrs 7 mos · Sydney, Australia

• HR Manager - supporting Technology, Operations and CFO Office (Finance)
• Provide proactive advice and guidance relating to all people matters
• Manage and resolve complex employee relations issues
• Work closely with management and employees to develop and implement initiatives that will enhance working relationships within the business unit, build morale, increase productivity, and manage retention
• Provide HR policy guidance and interpretation
• Manage talent and succession process for business units ensuring alignment to the business unit and company strategy
• Participate in ASX committees as required, specifically Workplace Health & Safety
• Participate in HR Projects as and when required

Jan 2015 – May 2016 · 1 yr 4 mos · Sydney, Australia

• Assists with recruitment of permanent and temporary resources in the business
• Coordination of transfer packages with Intl Services team and coverage in HK
• Assist in the preparation of Offer Letters and new hire documentation.
• Facilitate on boarding and new employee induction sessions, in addition to being responsible for updating induction materials
• Provide assistance in Graduate recruitment/Career Expo programs
• Provide support in exit management of employees, including exit interviews
• Engage and drive different people management projects
• Responsible for managing Workers Compensation claims administration
• Providing data analysis of headcount, turnover and absenteeism reports

Jun 2012 – Jan 2015 · 2 yrs 7 mos · Sydney, Australia

• National Human Resources Coordinator - Based in the Sydney office.
• As well as providing administrative support to the entire HR team, I was the main point of contact for general HR queries from Partners and employees.
• Particular focus on:
• Health & Wellbeing Program
• Employee benefits
• CLE coordination and points recording
• Practicing Certificates, including new admissions
• General HR administration and reporting, including new starter and departure workflow

Apr 2009 – Jun 2012 · 3 yrs 2 mos · Sydney, New South Wales, Australia

• Administration champion Area 1 NSW- Dan Murphy's Castle Hill
• Key Responsibilities
• Supervisor of all service and stock staff
• Responsible for administration for the store, including mail in/out, discrepancies within the store in direct regards to suppliers, invoicing, basic accounting, receiving and responding to customer enquiries.
• Recruitment of staff, training and development of staff, including induction, continuous training, rostering, and payroll
• Key achievements
• NSW administration champion - Training of Managers in administration and first contact for all NSW stores for administration issues
• Rewarded 'Moments of Trust' Award - Received for outstanding customer assistance

Oct 2003 – Feb 2008 · 4 yrs 4 mos

• Key Responsibilities
• Customer assistance, dealing with customer service enquires over the telephone
• Induction and orientation of new staff
• Maintenance of store, setting up of store displays and promotion, competent on computer programs relevant to industry, competent with handling cash, EFTOS and Ezi - pay transactions