Priya Kumari — Business Development Executive
As an MBA student at IGNOU University with a solid foundation in business and customer service, I’m deeply passionate about transitioning into the field of data analytics. My journey began with hands-on experience at TCS, where I developed strong communication and problem-solving skills as a Customer Service Representative. This role ignited my interest in data-driven decision-making, prompting me to dive into the world of data analytics. To build my expertise, I pursued data analytics courses on Udemy, where I honed my skills in MS Excel, SQL, and Python. I also expanded my knowledge by completing the A to Z Finance course from the Great Learning platform, further reinforcing my analytical and financial acumen. Recently, I completed the **Accenture Data Analytics and Visualization Virtual Internship** through Forage, where I gained practical experience in key aspects of data analytics: - **Project Understanding:** Recognized the importance of grasping project requirements and the need for efficient data handling. - **Data Cleaning & Modeling:** Developed a deep understanding of data cleaning and modeling, ensuring data integrity and reliability. - **Data Visualization & Storytelling:** Learned how to craft compelling data visualizations and narratives from both client and business analyst perspectives. - **Client Presentation:** Mastered the art of presenting analytical insights effectively to drive informed decisions. I am now actively seeking opportunities to apply my skills in a dynamic data analyst role, where I can contribute to data-driven strategies and continue growing in this ever-evolving field.
Stackforce AI infers this person is a Data Analytics professional with a strong customer service background.
Location: Dhanbad, Jharkhand, India
Experience: 0 mo
Skills
- Customer Relationship Management (crm)
- Effective Communication
Career Highlights
- Transitioning from customer service to data analytics
- Completed Accenture Data Analytics Virtual Internship
- Strong foundation in business and customer service
Work Experience
Tata Consultancy Services
Customer Service Representative (1 yr)
Education
Master of Business Administration - MBA at Indira Gandhi National Open University
Bachelor of Arts - BA at Binod Bihari Mahto Koyalanchal University (BBMKU), Dhanbad
Intermediate at B.S.K College maithon
Secondary school examination at S.G.D Modern School Chirkunda Dhanbad