Sandra Hillarious

CEO

Kerala, India5 yrs experience

AI Enabled

Key Highlights

Scaled teams from 7 to over 120 employees.
Expert in optimizing workflows for startups.
Strong background in HR operations and strategic planning.

Stackforce AI infers this person is a SaaS and Healthcare operations expert with a focus on HR and strategic management.

Contact

Skills

Core Skills

Strategic Program ManagementCustomer Relationship ManagementHr ManagementStrategic LeadershipOperational PlanningTeam LeadershipPeople Management

Other Skills

BookingsBusiness DevelopmentBusiness StrategyClient ManagementCompliance ManagementCritical ThinkingCross-functional Team LeadershipCustomer Relationship Management (CRM)DanceEmployee EngagementEmployee RelationsEntrepreneurshipEvent ManagementFireflies.ai Voice AssistantHR Analytics

About

I am a startup focused strategic operations professional who works as a founder level partner to build strong teams and scalable systems. I have helped scale organizations from 7 to 120 plus employees by setting up people, operations, and execution processes that support speed without chaos. My strength lies in optimizing and standardizing workflows, building high performing teams, and creating work cultures that enable productivity and ownership. I bring international exposure and have worked closely with founders and leadership teams to turn strategy into execution across people, process, and operations. I am especially effective in early and growth stage startups where structure needs to be built while the business is moving fast. I am now looking to partner with founders and leadership teams to help build, scale, and operate startups with clarity, strong culture, and disciplined execution.

Experience

5 yrs

Total Experience

1 yr 3 mos

Average Tenure

1 yr 1 mo

Current Experience

Foodo ai

HR and Strategic Program Manager

May 2025 – Present · 1 yr 1 mo · United Kingdom · Remote

Acted as a bridge across client success, operations, HR, and founder-level strategy.
Managed around 100+ UK clients, serving as the single point of contact to ensure seamless delivery and long-term satisfaction.
Coordinated across Sales, Tech, and Digital teams to drive timely and high-quality deliverables.
Took ownership of client relationships post-sales closure, strengthening retention and upsell opportunities.
Directed end-to-end HR operations: recruitment, performance reviews, employee management, and team engagement.
Supported all founders on strategic and operational priorities, including startup registration, internal workflows, and compliance.
Involved in key business assets such as pitch decks, proposals, brochures, SOPs, and investment documents.
Established internal processes and workflows that improved efficiency and cross-team alignment.

Strategic Program Planning ProcessStrategic Project ManagementCustomer Relationship Management (CRM)Strategic Program ManagementCustomer Relationship Management

Phenomenal hr

Chief of Staff (CoS)

May 2024 – Feb 2025 · 9 mos · Kochi, Kerala, India · Hybrid

As the Chief of Staff I play a pivotal role in supporting the team, enhancing organizational efficiency, and driving strategic initiatives of Phenomenal HR.

StrategyStrategic ThinkingInterpersonal SkillsOrganizational LeadershipOperational PlanningOrganization Skills+1

Mykare health

4 roles

CEOs office

Promoted

Apr 2024 – May 2024 · 1 mo · Kochi, Kerala, India

Played a key role in scaling the team from 8 to 120+ employees within 2 years.
Led full HR processes: Recruitment, Onboarding, Performance appraisals, Payroll, and exits.
Developed KPIs, implemented an appraisal system, and established employee incentive criteria.
Initiated and executed strategies that markedly increased employee satisfaction and led to notable enhancements in retention rates.
Contributed to a positive work culture through innovative employee satisfaction strategies.
Played a crucial role in the founding team, handling diverse responsibilities to ensure the smooth functioning of various operational aspects.
Successfully navigated challenges in scaling the team and adapting HR processes.
Took charge of employee relations, fostering an inclusive and collaborative workplace environment.
Collaborated with cross-functional teams to align HR strategies with business objectives.