Gagan Verma

CTO

Noida, Uttar Pradesh, India22 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led modernization of Paytm's payments platform.
Drove AI-led observability for improved system reliability.
Built and scaled engineering teams to over 300.

Stackforce AI infers this person is a Fintech expert with strong leadership in scalable payment systems.

Contact

9810810191 LinkedIn

Skills

Core Skills

Technology LeadershipMicroservices ArchitecturePlatform ModernizationCloud Native SystemsAi Observability And Predictive MonitoringCloud Infra Cost OptimizationCross-functional Leadership (tech + Product)Regulatory Tech Compliance (rbi, Itgc, Pci Dss, Papg)Financial Services Technology (payments, Lending, Banking Apis)

Other Skills

Agile MethodologiesAmazon Web Services (AWS)ArchitectureCloud ComputingCore JavaEnterprise ArchitectureEnterprise SoftwareHibernateIncident Management and Recovery AutomationIntegrationJSFJSPJava Enterprise EditionMobile DevicesOracle

About

I lead technology at Paytm Payments Services Limited (PPSL), working on systems that help millions of merchants accept payments safely and at scale. My day-to-day focus is on making these platforms faster, more reliable, and ready for what’s next. Over the years, I’ve spent a lot of time building and running large, complex systems — the kind that have to work consistently, even under pressure. Lately, I’ve been closely involved in bringing AI into engineering and operations in practical ways, especially where it helps teams see problems earlier, make better decisions, and run systems more predictably. I enjoy getting into hard problems, simplifying things that have grown complicated over time, and helping teams adopt new approaches without losing stability. At the core of my work is trust — building technology that people and businesses can rely on, quietly and every day.

Experience

Paytm

2 roles

Senior Vice President of Technology

Promoted

Apr 2022 – Present · 3 yrs 11 mos

Led a ground-up re-architecture of Paytm’s merchant payments platform, modernising core systems across QR, UPI, EDC PoS, Soundbox, and subscription billing.
Designed and scaled a cloud-native microservices platform supporting high-volume transaction traffic, handling 5,000+ TPS in production and benchmarked for higher scale.
Drove AI-led observability across transactions and infrastructure, improving detection and reducing incident resolution times meaningfully.
Delivered sustained cloud cost optimisation through platform modernisation and architectural simplification.
Built and scaled payments platform, SRE, and data engineering teams to 300+ engineers.

Technology Leadership

Vice President Of Technology

Jan 2020 – Mar 2022 · 2 yrs 2 mos

Cross-functional Leadership (Tech + Product)Microservices ArchitecturePlatform ModernizationIncident Management and Recovery Automation

Paytm payments services limited

Chief Technology Officer

Apr 2022 – Present · 3 yrs 11 mos · Noida, Uttar Pradesh, India · On-site

Led technology governance, production resilience, regulatory audit readiness, and operational compliance for PPSL.
Oversaw regulatory tech compliance across RBI licensing, ITGC, PCI DSS, and VAPT audit frameworks.
Strengthened platform trust models to align with financial services licensing and operational resilience standards.

Cross-functional Leadership (Tech + Product)AI Observability and Predictive MonitoringTechnology LeadershipRegulatory Tech Compliance (RBI, ITGC, PCI DSS, PAPG)Microservices ArchitectureCloud Infra Cost Optimization+3

Paytm payments bank

2 roles

Vice President of Technology

Promoted

Apr 2019 – Jan 2020 · 9 mos

Delivered core banking platform, IMPS, UPI payment switch systems scaling to millions of transactions daily.

Cross-functional Leadership (Tech + Product)Microservices ArchitectureSite Reliability Engineering (SRE)Financial Services Technology (Payments, Lending, Banking APIs)

AVP Technology

Jul 2018 – Mar 2019 · 8 mos

Microservices ArchitectureSite Reliability Engineering (SRE)

Tesco bengaluru

Engineering Leader

Oct 2017 – Jul 2018 · 9 mos · Bangaon Area, India

Built scalable digital content microservices platforms for high-volume UK retail operations during peak seasons.

Microservices Architecture

Symbo

Vice President - Technology

Sep 2016 – Sep 2017 · 1 yr · Mumbai Area, India

Built cloud-native insurance distribution platforms for India’s digital and agent-assisted insurance market.

Microservices Architecture

Hcentive

2 roles

Sr. Director Technology

Apr 2016 – Aug 2016 · 4 mos · Noida Area, India

Microservices Architecture

Director Technology

Sep 2011 – Mar 2016 · 4 yrs 6 mos · Noida Area, India

Built and delivered ACA-compliant health insurance exchange platforms for Colorado, Massachusetts, New York, and Federal Exchange integrations.
Led eligibility verification, enrollment engines, and premium aggregation modules for individual and group insurance

Agnity, inc

3 roles

Engineering Lead

Feb 2009 – Sep 2011 · 2 yrs 7 mos

Technical Architect
Product analyst - Healthcare domain

Sr Member Technical Staff

Oct 2005 – Apr 2006 · 6 mos

Developed multiple features on service provisioning user interface for different solutions for telecom industry - Prepaid System, Unified Communication and NGIN