siddhartha misra

Business Development Executive

Noida, Uttar Pradesh, India10 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in sales growth and customer satisfaction.
Expertise in managing dealer networks and enhancing performance.
Strong background in automotive industry sales strategies.

Stackforce AI infers this person is a Sales Professional in the Automotive industry with a focus on B2B sales and customer relationship management.

Contact

Skills

Core Skills

SalesCustomer Service

Other Skills

AutoCADB2B MarketingClient RelationsCost NegotiationCross SellingCustomer Experience EnhancementDealer Network ManagementGoogle AdsInventory ManagementLeadershipManagementMechanical EngineeringMicrosoft ExcelMicrosoft OfficeNegotiation

About

Experienced Sales Person with a demonstrated history of working in the automotive industry. Skilled in Negotiation, B2B, Microsoft Word, Sales, and Channel Sales. Strong business development professional with Bachelors in Mechanical Engineering from lovely professional university. ° Handled Lucknow Territory (consisting of 12 dealerships located at Kanpur, Kanpur Dehat , Unnao , Jagdishpur, Rae Bareilly, Sultanpur, Barabanki, Gorakhpur, Siddharth Nagar, Lakhimpur, Bareilly & Sitapur) as Area Manager from the date of deployment. Based at Lucknow. 1) Delivered top customer satisfaction and reviewing feedback closely. 2) Used excellent listening skills and problem-solving skills to work with customers also addressing needs and requests of the customers 3) Auditing the After sales service standard of the dealership 4) Track record of consistently achieving targets on manpower utilisation 5) Excellence in arranging various activities for customers so as to reduce customer complaints 6) Maintaining dealership hygiene 7) customers meet at the dealer location 8) Maintain everything as per the company standard norms 9) Excellence in providing better service to the customers 10) Performing BTL activities for the generation of leads 11) Tie- up with New Car Dealership and local brokers for the procurement support 12) Directed training and retraining of employees to boost the performance and enhance business results

Experience

Tata group

Senior Manager - Pre-owned Car Business and Accessories Sales

Sep 2023 – Present · 2 yrs 6 mos · Gurugram, Haryana, India · On-site

As a Dealer Channel Manager specializing in pre-owned car business and accessories sales, responsible for overseeing and expanding the dealer network to drive sales growth in the pre-owned car segment and accessories market. Developing and implementing strategic initiatives to optimize dealership performance, enhance customer satisfaction and maximize revenue generation.
Key Responsibilities**
1) **Dealer Network Management**:
Nurture and maintain a strong relationship with existing dealers to ensure alignment with business objectives.
Providing training, support and guidance to dealerships on product knowledge,sales techniques and operational processes.
2) **Sales Strategy and Execution**
Developing and executing sales strategies to achieve revenue targets for pre-owned cars and accessories.
Analysing market trends, competitor activities and customer preferences to identify opportunities for growth.
Collaborating with dealerships to implement sales promotions, incentives and marketing campaigns effectively.
3) **Inventory Management**:
Monitoring inventory levels and ensuring optimal stock availability of pre-owned cars and accessories at dealerships.
working closely with dealers to manage inventory turnover, aging and pricing strategies.
4) **Customer Experience Enhancement**:
Defining and enforcing customer service standards across the dealer network to enhance the overall customer experience.
Addressing customer complaints, inquiries and escalations in a timely and satisfactory manner.
Implementing customer feedback mechanisms to gather insights for continuous improvement.
5) **Performance Monitoring and Reporting**
Tracking Sales performance, market Share and dealer KPIs to assess the effectiveness of sales initiatives.
Preparing regular reports and presentations to senior management on sales performance and dealership activities.
identifying areas of improvement and developing action plans to optimize performance

Dealer Network ManagementSales Strategy and ExecutionInventory ManagementCustomer Experience EnhancementPerformance Monitoring and ReportingSales+1

Mahindra group

Area Sales Manager

Mar 2020 – Sep 2023 · 3 yrs 6 mos · India · Remote

Gaadi web pvt ltd

2 roles

Territory Sales Manager

Jun 2019 – Mar 2020 · 9 mos · Lucknow, Uttar Pradesh, India

1) Focusing on Transacting with the used car dealers (Uttar Pradesh)
2) keeping a track on all used car purchase within our vertical
3) Maintaining Daily Purchase and Procured Report
4) Team Handling

Territory Sales Manager

Jun 2019 – Mar 2020 · 9 mos · Lucknow, Uttar Pradesh, India

1)Maintain a database of used car dealers
2) Educate the used car dealers to go digital for procuring used cars

Olx advertising

Dealer success manager

Dec 2017 – Mar 2019 · 1 yr 3 mos · Lucknow, Uttar Pradesh, India

1) Expertise in Implementing sales & marketing strategies
2) Handling used car dealers (Area: Lucknow, Sitapur, Gorakhpur, Barabanki, Hardoi, Lakhimpur)
3) Revenue Generation by client acquisition
4) Brand Promotion

Cartrade.com

Senior Executive

Mar 2016 – Nov 2017 · 1 yr 8 mos · Greater Delhi Area

1) Maintaining a Database of Used Car Dealers Across Gurgaon
2) Provide Software Access to the Dealer-AutoBiz
3) Selling Product like Branding, Packages and Leads related to Car Dealers and Car Buyers
4) Revenue generation for the company
5) An attempt to make a carwale brand more successful by changing it over time so that it remains popular and most searched website for users
6) Locating/proposing potential business deals for the company by contacting potential partners/customers and by discovering and exploring opportunities

Carwale

Senior Executive

Sep 2015 – Nov 2017 · 2 yrs 2 mos · Gurgaon

1) Maintaining a Database of Used Car Dealers Across Gurgaon
2) Provide Software Access to the Dealer-AutoBiz
3) Selling Product like Branding, Packages and Leads related to Car Dealers and Car Buyers
4) Revenue generation for the company
5) An attempt to make a carwale brand more successful by changing it over time so that it remains popular and most searched website for users
6) Locating/proposing potential business deals for the company by contacting potential partners/customers and by discovering and exploring opportunities