Mar 2017 – Apr 2022 · 5 yrs 1 mo · India

• Certified with Az900, Az104 and Microsoft Dynamics 365 Customization and Configuration (Exam - 716)
• Drive product development through the entire development cycle, from conceptualization, design, and development, through to launch and ongoing support in a fast-paced, agile environment
• Stakeholder management and Cross collaboration with partner teams (Engineering, Marketing, Business, Legal Compliance, Privacy and Security)
• Work closely with other Product Manager teams and SME’s (SA) to design and build optimized solutions.
• Managing project dependencies and taking proactive measures to resolve based on their priorities.
• Play a critical role in product feature assessment, requirement prioritizations, resource planning, development lifecycle and feature delivery.
• Identify and optimize operational bottleneck with workflows, tools, and reports.
• Resolve conflicts, keep transparency, and ensure the product feature development on track
• Follow Agile Methodology to manage projects.
• Monitor and manage Risk and ICM’s (incidents)
• Managing Security, Privacy and Legal Compliance for the services I own.
• Working on Dynamics CRM customizations, Microsoft Power Platform (PowerApps, PowerBI, Power Automate).

Feb 2016 – Mar 2017 · 1 yr 1 mo · Bengaluru, Karnataka, India

• Platform – Ruby, Java
• Test Management Tools : Git VCS, Zephyr, Jira.
• Ola Cabs is an Indian online transportation network company. Ola provides different types of cab service ranging from economic to luxury travel.
• Project – IMS (Inventory Management System)
• A web interface for managing all the inventory in Ola. IMS interface is written in ruby and used by backend teams like city office and internal office employees to create and manage inventories.
• Project – Audit App
• An android application which is used for car auditing. It is being used by field executive to do audit of the car and share the report. Car audits will ensure the quality of car based on predefined parameters.
• Project – IMS-cache
• IMS-cache is java based vertical of IMS system. It comprises list of APIs which are consumed by other horizontals like Driver App, Consumer App, tracking system etc.

Sep 2011 – Jan 2016 · 4 yrs 4 mos · Noida, Uttar Pradesh, India

• Platform - PHP, Java
• Servers - Apache, Memcache, Redis, Solr, ERP.
• Test Management tools - SVN repository, Tortoise, svntrack, GIT, Bugzilla, Jira
• Worked on multiple major projects like - LMS (Lead management system), New Projects Portal, Verified Listing, Property Posting Form revamp including projects related to integration with different third party application like ERP, Zedo banners.
• Received appreciation from the manager for delivering work before time with good quality and reporting quality adhoc bugs.
• Received “Exception” contributor (the highest rating given to an employee) consecutively in the appraisal.
• Worked in Agile methodology - driving scrum, doing sprint planning, retrospective etc.
• Worked on Automation of critical modules including backend cron jobs and Database validation
• Worked as Release manager - Doing environment setup, deploying latest build and updating config changes
• Worked as Module Lead and lead a team of size 6.
• Requirement analysis, Design discussion and sprint planning.
• Resource planning based on effort required for task.
• Worked as Problem Solver for complete 99acres QA team.
• Supervision of QA Associates
• Manual/GUI/Security testing

Jun 2010 – Sep 2011 · 1 yr 3 mos · Noida, Uttar Pradesh, India

• Project - CSG eCare.
• CSG Systems provides software and services-based solutions that enables clients to build new offerings, to engage customers on those offerings, and to deliver them through effective and profitable customer transactions. CSG has developed this application to facilitate the user in terms of Online Bill Payment, Online Rising Request/complaint, View Status of Request/complaint, View Account Details, Managing the Account etc.
• Worked as manual Testing engineer on this project.