Haren Chrungoo

Business Development Executive

Mumbai, Maharashtra, India5 yrs 2 mos experience

Most Likely To Switch

Key Highlights

Expert in CPaaS solutions and customer engagement.
Strong background in market research and strategy.
Proven track record in enhancing sales conversions.

Stackforce AI infers this person is a CPaaS expert with strong skills in customer engagement and market strategy.

Contact

Skills

Core Skills

CpaasClient EngagementMarket StrategyBrandingMarket ResearchProduct MarketingTechnical SalesBusiness Development

Other Skills

B2B SalesB2C SalesBusiness StrategyBusiness-to-Business (B2B)Cascading Style Sheets (CSS)CommunicationDirect SalesGo-to-Market StrategyHTMLHTML5Information TechnologyJavaScriptLead QualificationManagementMarket Knowledge

About

As an Assistant Manager at Karix, a leading Communications Platform as a Service (CPaaS) provider, I specialize in designing and delivering cutting-edge communication solutions that help businesses enhance customer engagement. With strong expertise in CPaaS technologies—including SMS, WhatsApp, RCS, Email etc.—I work closely with sales teams to craft tailored solutions that drive business growth. My role involves engaging with clients to understand their needs, conducting product demonstrations, POCs, and technical deep dives, and translating complex technical concepts into clear business value. I also collaborate with product and engineering teams to develop custom solutions and stay ahead of industry trends to contribute to go-to-market strategies. With a passion for innovation, problem-solving, and effective communication, I strive to create seamless omnichannel experiences for businesses. Let’s connect and explore how CPaaS can transform customer interactions! 🚀

Experience

Karix

Assistant Manager Pre-Sales

Jun 2024 – Present · 1 yr 9 mos · Mumbai, Maharashtra, India · On-site

1. Designing and Delivering CPaaS Solutions – Working closely with sales teams to craft and present tailored communication solutions.
2. Client Engagement & Consultation – Understanding customer needs and recommending the right CPaaS solutions.
3. Product Demonstrations & POCs – Showcasing product capabilities.
4. Collaboration with Product & Engineering Teams – Developing custom solutions based on business requirements.
5. Industry Research & Go-to-Market Strategy – Staying ahead of trends and contributing to strategic initiatives.
Achievements:
1. Optimized Enterprise Communication Strategies – Helping businesses enhance customer engagement.
2. Seamless Solution Implementation– Delivering impactful CPaaS solutions that align with client needs.
3. Enhanced Sales Conversions – Supporting Sales efforts with strong tech and Product expertise, leading to business wins.
4. Improved Client Satisfaction– Translating technical concepts into business value, ensuring smooth adoption.
5. Strategic Growth Contributions – Playing a key role in refining go-to-market strategies and expanding solution offerings.

PresalesManagementStrategyMarketingGo-to-Market StrategyPresentation Skills+2

Vego.fit

Live Project - Market Research

Jul 2023 – Aug 2023 · 1 mo · India · Hybrid

Business StrategyMarket KnowledgeMarket Research

The gain

Market Research Intern

Apr 2023 – Jun 2023 · 2 mos · Bengaluru, Karnataka, India · On-site

Independently carried out secondary research on markets, competition, industry, sector, regulations, policy, and other details needed to develop a robust start-up & Go-To-Market strategy.
Used relevant research tools & methods, had a good understanding of publicly available data, and knew how to retrieve them real-time.
Sorted, analyzed, interpreted missing data and produced actionable reports which could be used to gain a deeper understanding of current market conditions, recommend opportunities and give inputs to formulate the business strategy.
Presented to different stakeholders at various levels.
Marketed & managed various Government programs globally.

Business StrategyStrategic PlanningCommunicationMarket KnowledgePresentation SkillsPublic Speaking+2

Symbiosis institute of international business

Member- PR & Media Committee

Jul 2022 – Jun 2024 · 1 yr 11 mos

Actively Designing campaigns for SIIB’s Social Media Handle.
Responsible for the overall College Branding, Website Maintenance,
Handling Logistics and Online Forums.
Managing Crack it with SIIB (Offline) for North Region –SIIB’S Flagship
Academic Event.

Online BrandingBrandingPublic RelationsPublic Speaking

Sigmatronics innovation

Product Marketing Intern

Sep 2021 – Dec 2021 · 3 mos · Remote

Worked with product teams to gather customer insights and feedback to inform product development.
Created and manages product marketing campaigns, including email marketing, and social media content.
Managed relationships with key clients to ensure they are successful with the product.
Researched and documented product features and benefits.

Product Marketing

Gemini computers

IT Sales Associate

Dec 2020 – Aug 2021 · 8 mos · Jammu, Jammu & Kashmir, India · Hybrid

Successfully marketed and sold a diverse range of IT products by leveraging in-depth product knowledge and effective communication skills.
Played a pivotal role in providing expert IT consultations to clients, guiding them in selecting optimal technology solutions tailored to their specific needs and objectives. Enhanced customer satisfaction by offering personalized recommendations and post-purchase support.
Demonstrated strong problem-solving abilities by analyzing client requirements and aligning them with appropriate IT products, resulting in enhanced customer experiences and long-lasting business relationships.

Technical SalesB2B SalesDirect SalesTechnical Product SalesSalesB2C Sales