Kaustav Dey

Operations Associate

Kolkata, West Bengal, India6 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Extensive experience in customer service roles.
  • Proven track record in team leadership.
  • Strong background in business development.
Stackforce AI infers this person is a Customer Service Operations Specialist with a focus on team management and business development.

Contact

kaustavdey.crj@gmail.comLinkedIn

Skills

Other Skills

Business DevelopmentBusiness StrategyClient ServicesHuman Resources (HR)ManagementTeamwork

About

I had experience in sales and also worked in concentrix,Aegis Ltd and United e services as CSE.. Currently working as Senior associate in Teleperformance

Experience

Teleperformance

3 roles

Assistant Manager Operations

Jun 2024 – Present · 1 yr 9 mos

Team Leader Operations

Promoted

Feb 2022 – Jun 2024 · 2 yrs 4 mos

Senior Associate

Jan 2021 – Feb 2022 · 1 yr 1 mo

United e-services

Quality Auditor

Aug 2020 – Present · 5 yrs 7 mos · Kolkata · On-site

Aegis global

CSE

Jul 2019 – Present · 6 yrs 8 mos · Kolkata

Concentrix

CSE

Feb 2019 – May 2019 · 3 mos · Kolkata

Education

dav public school

Bachelor of Business Administration - BBA — Human Resources Management and Services

Jan 2000 – Jan 2014

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