Dhriti Bahl — Associate Partner
Strong leadership means lifting others, aligning with purpose, and delivering consistent results—even amid ambiguity. My career spans digital initiatives—leading program turnarounds, account expansions, Agile transformations, and executive partnerships across FinTech, Payments, AI, CX, and Financial Services. Whether delivering $50M+ global portfolios, managing teams of 20+ across time zones or aligning with C-level stakeholders, I bring a structured yet human approach to problem-solving that consistently drives results in high-stakes, client-facing programs where scalable delivery meets strategic growth. I've led in Director and VP roles in Program Management, Client Success, Revenue Operations, and Strategic Delivery. I’m also exploring opportunities to contribute to mission-driven initiatives in economic inclusion and creative equity, particularly in the arts or financial literacy space. Known For - Leading initiatives that boosted client retention by 35% and drove 12% YoY revenue growth through tailored client engagement strategies - Owning 55% of company revenue as Director of Client Engagement, mentoring teams and aligning operations with strategic goals - Scaling Agile delivery frameworks across global accounts, increasing on-time delivery and strengthening cross-functional execution - Building internal communities of practice and launching employee retention programs that improved satisfaction and reduced attrition Signature Strengths - Strategic Program Leadership & Scaled Execution Owned and grew global portfolios worth $38M+, aligning delivery operations with business outcomes across regions - Client Engagement & Account Expansion Partnered with C-level executives to increase client retention, deepen relationships, and deliver business-critical outcomes - Cross-Functional Team Development Built and led diverse, global teams across engineering, product, and strategy—coaching future leaders and fostering culture - Revenue Operations & Metrics-Driven Growth Delivered 12% YoY revenue gains through operational alignment, service design, and client success frameworks - Board & Community Engagement Readiness Led DEI and community initiatives, mentored 70+ leaders, and built partnerships with nonprofits to expand financial literacy and access If you’re building teams that thrive at the intersection of technology, human insight, and impact—I’d love to connect: dhrtbahl@gmail.com
Stackforce AI infers this person is a strategic leader in FinTech and SaaS with a focus on client engagement and operational excellence.
Location: Atlanta, Georgia, United States
Experience: 15 yrs 6 mos
Skills
- Strategic Program Management
- Client Engagement
- Management Consulting
- Business Transformation
- Customer Experience
- Project Management
Career Highlights
- Led initiatives boosting client retention by 35%
- Managed $50M+ global portfolios across time zones
- Scaled Agile delivery frameworks for global accounts
Work Experience
Zalus Consulting
Director Client Engagement | Strategic Program Leader (11 mos)
Sabbatical Leave
Professional Sabbatical (10 mos)
Financial Services
Consultant - Strategic Advisor (NDA) (9 mos)
Big Nerd Ranch
Director, Client Engagement (7 mos)
Associate Director, Program Management - Strategy and Operations (1 yr 7 mos)
Bodhi Tree
Managing Director of Operations (1 yr 3 mos)
Global Payments Inc.
Associate Director, Program Management (1 yr 9 mos)
Amdocs
Sr. Program Manager (3 yrs 8 mos)
Senior Project Manager/ Group Lead (3 yrs 2 mos)
Design Associates Inc.
Project Manager, Architect (1 yr 1 mo)
Education
at dhrtbahl@gmail.com
CORe for General Management at Harvard Business School
B Arch at School of Planning and Architecture, New Delhi
