Manish Mahajan

Business Development Executive

Gurugram, Haryana, India1 yr 9 mos experience

Most Likely To Switch

Key Highlights

Managed ₹3.5 Cr+ monthly revenue across key accounts.
Reduced claim processing time by 25% through automation.
Promoted to Key Account Manager within 6 months.

Stackforce AI infers this person is a Fintech professional with strong expertise in client management and risk analysis.

Contact

Skills

Core Skills

Client Relationship ManagementClaims ManagementCustomer Relationship ManagementCredit Risk Management

Other Skills

Claims HandlingClaims ProcessingClaims ResolutionClaims ReviewCredit Risk AnalysisCustomer SatisfactionHealth InsuranceHealthcare ReimbursementHospital ReimbursementInsuranceInsurance ClaimsMedical BillingMedicare/Medicaid ReimbursementOperational EfficiencyOperations Management

About

I am a Key Account Associate at Care.Fi with 1.5 years of experience in the fintech healthcare sector. I manage 10+ key accounts, handling ₹3.5CR+ in monthly revenue. I focus on building strong client relationships, solving issues quickly, and ensuring smooth operations. I began as an Operations Executive and was promoted within 6 months for high performance. I hold an MBA in Marketing from Guru Nanak Dev University. During my internship, I worked on credit risk analysis and helped develop an automated risk model that reduced processing time by 25%. I’m now aiming to grow as a Key Account Manager.

Experience

Care.fi

3 roles

Key Account Manager

Promoted

May 2025 – Present · 10 mos · Gurugram, Haryana, India · On-site

Managing 10+ key accounts generating ₹3.5 Cr+ monthly revenue, ensuring client retention, upselling, and cross-selling opportunities.
Leading client onboarding, meetings, SLA compliance, and issue resolution to maintain high customer satisfaction scores.
Streamlined claims processing, loan disbursals, insurance receivables, and repayment tracking to enhance operational efficiency.
Collaborating with product, tech, and business teams to drive process improvements, turnaround time (TAT) optimization, and service excellence.
Conducting credit risk analysis, underwriting, and financial operations oversight for supply chain financing loan products.
Championing process excellence, stakeholder communication, and network standardization to strengthen business operations.

Client Relationship ManagementClaims ProcessingOperational EfficiencyCredit Risk AnalysisClaims Management

Management Trainee

Jun 2024 – Jul 2025 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

Data Collection and Preparation for disbursal and claims.
Policy decoding for seamless claim processing.
Managing claim settlements, repayments, and disbursals.
Enhancing customer satisfaction and ensuring delight in customer experiences.
Building and maintaining strong relationships with business partners.
Efficiently managing case flow to ensure timely processing.

Claims ManagementCustomer SatisfactionPolicy DecodingCustomer Relationship Management

Risk Analyst Intern

Jun 2023 – Jul 2023 · 1 mo · Gurugram, Haryana, India · On-site

Conducted income triangulation of patients to assess disbursal feasibility.
Developed a model processing data from 300+ patients to automate claim evaluation
based on bureau reports, insurance type, and hospital type, improving throughput by 25%.
Analyzed and interpreted credit reports to make informed risk decisions.

Credit Risk ManagementRisk Analysis