Shravan Kumar — Business Development Executive

I am a Senior Executive at Account Management Unit at SBI Card, where I work with a team of professionals to manage and retain key accounts, increase customer satisfaction, and optimize revenue growth. I leverage my skills in managing critical financial transactions and processing of critical queries on mainframe softwares, which are essential for the smooth operation of the business. I pursued my PGDM degree at Institute of Management Technology, Ghaziabad, with a focus on business, management, operational, and related support services. I am passionate about learning new things and applying them to real-world scenarios. During my previous role as a Quality Analyst at Workforce Effectiveness Team at SBI Card, I enhanced my skills in sales audit, application processing, and customer service, and contributed to improving the sales quality and reducing the turnaround time of pending applications. I am motivated by challenges and opportunities to grow and make a positive impact.

Stackforce AI infers this person is a Fintech professional with expertise in account management and customer service.

Location: South Delhi, Delhi, India

Experience: 8 yrs