Apr 2022 – May 2023 · 1 yr 1 mo · India · On-site

• The one-year contract with them proved to be exceptionally challenging, navigating through various unresolved issues. I am keeping the employer's name confidential as advised by the employer. The role was inherently challenging in comparison to other organizations; I had addressed critical challenges related to Organizational Culture, Employees’ behavioral concerns, Payroll operational issues, employer’s brand reviews, Lateral Hiring challenges, and Leadership communication. The experience to counter various employees’ issues from both employer and employee perspectives was incredibly serious and had legal intervention.
• During a year's tenure, I assisted Leadership in strategic decisions and the implementation of initiatives & practices, successfully placed 50+ freshers under a paid internship cum placement program, employing a rigorous interview process and comprehensive internship strategy, supported business-centric operational concerns, conducting Root Cause Analysis (RCA) for various leadership-level issues, managed the transition of Payroll from local to ADP during a tense organizational period, ensuring successful execution, designed and implemented HR policies and system-specific plans for Leave, Onboarding, and Offboarding. Established and developed the HR team from its inception, provided support in all employee-centric legal cases, overseeing their progress reporting, managed the organization's reviews on Glassdoor and initiated branding efforts on social platforms, reinitiated company-wide employee events and sessions.

Nov 2020 – Apr 2021 · 5 mos · Sahibzada Ajit Singh Nagar, Punjab, India · Remote

• During my initial days in Chandigarh, I was eager to leverage my experience as an HR Strategy Partner, particularly for SMEs. Having previously collaborated with Hashchain (now ForwardAI - https://www.forwardai.com/), I embarked on a new journey with them, undertaking a six-month fixed-term project. The primary objectives were to assess and rectify hiring gaps, establish essential HR functions for a startup, and initiate an employee engagement program to enhance trust and relationships within cross-functional teams. Notably, amidst the challenges posed by the Covid-19 pandemic, with all employees working remotely, I successfully accomplished several key tasks:
• Identified hiring gaps and adjusted strategy, successfully onboarding 15 professionals. Implemented tailored HR policies via an Employee Handbook. Executed an integrated Induction and Orientation program with a focus on Employee Development during probation. Formulated organizational designations and crafted a comprehensive career progression plan. Established a Monthly Performance Assessment program, laying the foundation for an effective Annual Appraisal system. Automated payroll administration for enhanced efficiency. Pioneered employee engagement activities, earning accolades. Streamlined HR functions, including record-keeping, process documentation, and reporting through SharePoint. Initiated branding on social platforms like LinkedIn and Facebook. Successfully recruited and trained HR staff. Contributed strategically as part of the Leadership team.

Apr 2019 – Nov 2020 · 1 yr 7 mos · Chandigarh Area, India · On-site

• My tenure as the Global HRM at AVASO was a rewarding journey. Although initially drawn to an HR partner role, I embraced the offered full-time position. The experience with AVASO reinforced the belief that 'Great leaders' and organizations valuing their people still exist. As my interest leaned more towards HR strategy and leadership roles, I eventually decided to part ways with AVASO. Key contributions during my time included:
• Designing a progression plan and hierarchy chart for Global employees.
• Creating position descriptions and defining KRA/KPIs for all levels.
• Developing and implementing an Induction plan.
• Compiling an Employee’s HR Manual and Field Engineers’ Handbook.
• Successfully implementing a new HRMS system for Indian employees.
• Providing global HR assistance for compliance implementation.
• Rewriting policies and effectively implementing new HR policies, including PoSH.
• Initiating team-building activities and a fitness drive for employee well-being.
• Compiling cost per resource for APAC countries.
• Conducting the first Campus drive for the Mohali office.
• Successfully implementing external training sessions for employee personality transformation.
• Taking on the role of a people's coach, conducting quick sessions for mentoring and personal counseling to enhance operational efficiency.

Sep 2018 – Feb 2019 · 5 mos · Chandigarh

• Engaged with over 600 employees within a span of 4 months, conducting internal HR assessments to gauge Employees’ Satisfaction, evaluate Managers’ Behavior with team members, and identify desired organizational changes. Additionally, played a key role in supporting the implementation of the smartData online Appraisal System. Reviewed and revised existing policies based on valuable feedback from employees, and successfully rolled out the PoSH (Prevention of Sexual Harassment)

Jun 2010 – Sep 2018 · 8 yrs 3 mos · New Delhi Area, India

• Led and managed a team of up to 30 members, overseeing successful recruitment projects from prominent organizations such as iGate, Accenture, IBM, Polaris, Ranbaxy Labs, Tech Mahindra, Aramco, Etisalat, Jabong.com, Symphony Teleca Group, Wipro, Stryker Corporation, and more. Addressed various challenges and implemented innovative strategies to enhance the efficiency of recruitment processes and practices.
• Accomplishments include:
• Recruitment & Talent Management: Executed Leadership & Middle Management hiring with a track record of success.
• Research & Consulting: Developed in-depth industry understanding of talent and leadership availability. Engaged with clients to align leadership hiring plans for the fiscal year, providing market insights and advising on recruitment strategies. Conducted studies on compensation structures and levels across industries.
• Competency Mapping: Successfully identified and mapped key competencies within the organization.
• Compensation Mapping & Restructuring: Led initiatives to analyze and restructure compensation, ensuring competitiveness and alignment with industry standards.
• Employees’ Satisfaction Surveys: Conducted surveys to gauge employee satisfaction, providing valuable insights for continuous improvement.
• Employee Engagement Programs: Implemented programs to enhance employee engagement, fostering a positive work environment.
• Policy Design & Implementation: Developed and implemented HR policies to align with organizational goals and industry best practices.
• Performance Evaluation: Played a key role in designing and executing performance evaluation processes, contributing to the development and growth of the workforce.

Jun 2007 – May 2010 · 2 yrs 11 mos · Noida, Uttar Pradesh, India · On-site

• Implemented innovative recruitment strategies to ensure optimal job fit, enhancing the quality of hires. Designed and conducted training programs on interview skills for the Recruitment Team, contributing to increased efficiency in the Recruitment Life Cycle. Successfully developed and executed Talent Management and employee engagement programs, fostering a positive work environment.
• Key achievements include:
• Significantly reduced the count of non-billable onsite employees by skill mapping and leveraging their abilities for new opportunities and in-house projects. This effort resulted in a 40-60% reduction in non-billable employees.
• Designed and implemented Training Programs on Interview Skills for the Recruitment Team, further enhancing the efficiency of the Recruitment Life Cycle.
• Compiled and executed a comprehensive Policy Manual for the company, conducting thorough research and compatibility assessments for each new policy. Presented proposals and ensured the effective implementation of all policies.
• Organized successful workshops on mentoring, problem-solving, and personal counseling, directly contributing to enhanced operational efficiency across the organization.
• Responding to employee demands, designed and implemented policies such as "Flexi Time" and "Work from Home," significantly improving employee satisfaction and productivity.
• Established HR as a counselor, advisor, and trustworthy friend, actively assisting employees in solving their day-to-day issues.

Dec 2005 – May 2007 · 1 yr 5 mos · Gurgaon

• Apart from HR operations as standard for an HR, I had Implemented significant improvements in the Recruitment & Hiring process by streamlining procedures. This included the development of structured interview questionnaires, the creation of automated scripts for pre-screening profiles, and efficient time management strategies during the interview process. Additionally, facilitated the smooth in-house transition of resources, optimizing the utilization of talent within the organization.
• Successfully designed and implemented a comprehensive Competency Framework tailored to the organization's needs. This framework provided a structured approach to assessing and developing the skills and capabilities of employees, contributing to enhanced performance and career growth.
• Initiated and fostered internal promotions by proactively identifying potential employees and sponsoring relevant training programs to acquire new skills. This strategic approach led to a significant decline in the cost of hiring, reducing expenses by approximately 30%.
• Pioneered team-building activities, including outside adventure trips, fun games, and role-play activities such as 'a day in the Manager's shoe.' These initiatives resulted in a substantial boost in employee productivity and satisfaction, creating a positive and collaborative work culture within the organization.

Jul 2001 – Dec 2005 · 4 yrs 5 mos

• Established and led the Delhi office, transforming it into a highly successful profit center, earning recognition for innovative initiatives and an unconventional approach to financial sustainability. Received accolades for the strategic move of making the Delhi office self-sufficient, thereby reducing the dependence on funding from the head office.
• Maintained an outstanding success ratio of 95% in hiring throughout my tenure with the company, showcasing a consistent ability to identify and attract top talent to meet organizational needs.
• Assumed a leadership role in the establishment of the regional office in Delhi, spearheading various business initiatives that contributed significantly to the overall profitability of the organization.
• Designed and implemented post-selection procedures and practices to enhance the efficiency of candidate deployment activities. These streamlined processes ensured a systematic and organized approach to onboarding and placement, optimizing the utilisation of human resources within the company.

May 1998 – Jun 2001 · 3 yrs 1 mo

• Skyweb marked a significant start to my career, providing invaluable insights into recruitment and day-to-day HR operations. The experience was exceptionally enriching for a newcomer like me, despite its brief duration. Some notable learning achievements during my time at Skyweb include:
• Quickly grasped HR interview techniques and processes within just 2 months of joining, leading to my integration as a core member of the HR Team within the first 6 months.
• Recognized as an outstanding contributor in event management in the year 1999, showcasing my ability to excel not only in core HR functions but also in broader organizational activities.
• Achieved a 100% success rate in counseling and the selection of trainees on a self-support basis, highlighting my effectiveness in talent identification and development early in my career.