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Ena Garg

Customer Success Manager

Noida, Uttar Pradesh, India5 yrs 1 mo experience

Key Highlights

  • 4 years of experience in Customer Success in B2B SaaS.
  • Strong analytical skills with a focus on data-driven decision making.
  • Currently pursuing PGDM to enhance management capabilities.
Stackforce AI infers this person is a Customer Success Manager in the B2B SaaS industry with strong analytical and project management skills.

Contact

LinkedIn

Skills

Core Skills

Customer SuccessProject ManagementResearch And Development

Other Skills

API IntegrationsAccount ManagementAgile MethodologiesAnalytical SkillsAutomationAutomation and workflowBacklog ManagementBusiness AnalysisBusiness AnalyticsC (Programming Language)CRM IntegrationComputer ScienceConfluenceCross-functional CollaborationsCustomer Onboarding

About

Versatile engineering professional with strong analytical skills and experience working in a fast-paced B2B SaaS environment in Customer Success for 4 years. Currently Pursuing PGDM from IMT and seeking opportunities to leverage skills and grow in challenging management roles.

Experience

5 yrs 1 mo
Total Experience
2 yrs 11 mos
Average Tenure
2 yrs 2 mos
Current Experience

Astra security

Customer Success Manager

Mar 2024 – Present · 2 yrs 2 mos · Remote

Saas labs

Associate- Customer Success (B2B)

Jan 2020 – Dec 2022 · 2 yrs 11 mos · Noida, Uttar Pradesh, India

Team LeadershipProject DocumentationProject DeliveryKey MetricsScrumBacklog Management+17

Bharat electronics limited

Research And Development Intern

Jun 2019 – Aug 2019 · 2 mos · Ghaziabad

Product StrategyResearch and Development

Education

Institute of Management Technology, Ghaziabad

PGDM — Business Analytics

Jun 2022 – Jun 2024

ABES Engineering College

Bachelor of Technology - BTech — Information Technology

Jan 2016 – Jan 2020

Delhi Public School Ghaziabad

12th — Science

Apr 2015 – Mar 2016

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Ena Garg - Customer Success Manager | Stackforce