Nov 2017 – Apr 2018 · 5 mos · Mumbai, Maharashtra, India

Mar 2016 – Nov 2017 · 1 yr 8 mos

• CredR Connect App – Bidding platform and inventory management system from CredR partners
• Laid end-to-end product roadmap, wire-framing and PRDs for the CredR Connect app; conducted user research & training on field to validate the features & design.
• Integrated CredR Connect app with VAHAN to verify the vehicle details during auction, saving ~1 lakh INR/month
• Conceptualized & implemented a scalable “Events” feature for business operations team to manage the participants in any auction event & their SLAs.
• Introduced a surge pricing model in App, increasing revenue per transaction by 14%.
• Implemented an Offer Management System to enable marketing & business teams to create & execute various offers, adding 4-5 lakh INR in revenues, increasing leads by 50% & the exchange count by 13%.
• Conceptualized & implemented inventory management system in the app for CredR partners – enabling them to inspect their bikes, real time update and manage their sales
• CredR Console – internal platform to enable business team to manage daily operations & dashboards
• Streamlined & automated the Payments process of C2B vertical, resulting in 90% reduction in payment grievances & reducing the average TAT from 3 days to 1 day.
• Transitioned the complete Warehouse & Logistics management (WLM) process from multiple spreadsheets to single interface on console, reducing manpower efforts by 40%
• Built a Lead Management System, improving the number of leads handled by an executive from 20 to 45/ day
• Extended CredR console for CredR partners, enabling them to track their performance, transactions & their statuses; reducing the inbound queries by 70%
• Extended WLM module with few additional configurations and controls as a web interface of inventory management, invoicing and payments solution for CredR Stores

Oct 2015 – Feb 2016 · 4 mos

• Managed the development of an auction model via Whatsapp leading to the foundation of a CredR connect app which is currently being used in the mainstream business of the company
• Built a listing decay model, to predict the selling time period of a vehicle & maintain live inventory on website, decreasing operational cost and increasing conversions by 30%
• Automated Demand & Supply analysis to generate insights for business & marketing team
• Created Incentive models for field teams, automated MIS reports & dashboards using data from different sources

Jan 2015 – Sep 2015 · 8 mos · Mumbai Area, India

• Directly worked with COO to track operations team’s performance & provide recommendations to achieve targets
• Conceptualized & recommended periodic re-distribution of data collectors using demand, supply & competition data
• Introduced an incentive model with automated calculation & communication of incentives on a daily basis to motivate the field team; average efficiency of the data collectors increased from 4 to 9 flats/ day
• Above two recommendations resulted in a drastic increase in listing of flats from 25000 to 2 Lakhs/month

Nov 2013 – Jan 2015 · 1 yr 2 mos

• Consumer Packaged Goods Domain -
• Analyzed impact of SKU assortment, distribution, pricing, product characteristics on market share for specific product categories for a Fortune 200 company across Asian markets using multiple data sources
• Performed Drivers Analysis using POS and brand switching data for several categories in Asian markets to generate insights for business people for better understanding of market dynamics and competition
• Recommendations made based on the performed analysis helped company to regain market share by 500 bps
• Developed pricing solution to identify pricing gaps in the product portfolio aiming to maximise market share
• Interaction with Marketing and Consumer Insights heads over regular intervals to understand their business requirements and deliver effective data solutions
• Extensively trained on Market Mix Modelling and Qlikview Dashboarding
• Tool Development and Automation -
• Modeled and developed a dashboard using VBA to investigate the market in a Top-Down approach and perform Root Cause Analysis of specific business problem
• Refactored the dashboard to maintain its scalability over various markets and product categories
• Automated monthly report and Business review decks generation process thereby saving over 450 man-hours every quarter
• Firm Building Initiatives -
• Initiated “QlikView Ninja” group that imparts useful tips in a structured manner to every Fractalite for enhancing their skills to use QlikView tool

Jun 2012 – Nov 2013 · 1 yr 5 mos

May 2011 – Jul 2011 · 2 mos · Gurgaon

• Design of Muscat International Airport
• Worked as a part of a consortium of 3 companies involved in the architecture, design and construction of the airport
• Performed a analysis for causes of failure on the design of 3 bridges and 1 roof using iterative procedures; suggested improvisations to the existing design in case of inconsistencies
• Synthesized structural design, load calculations and STAAD output in a MathCAD report.

May 2010 – Jun 2010 · 1 mo

• Performed numerous tests related to soil, concrete and cement and checked their consistency with the design specifications
• Surveyed an ongoing foundation of an interchange and verified the results with the drawings
• Prepared a report on quality checks of construction and billing mechanism of the payment system