Arun Sharma

CEO

Mountain View, California, United States20 yrs 9 mos experience

Highly StableAI Enabled

Key Highlights

Over 13 years of data science experience.
Expert in transforming data insights into business actions.
Proven leader in developing high-performing analytics teams.

Stackforce AI infers this person is a Data Science leader in eCommerce and Banking sectors.

Contact

Skills

Core Skills

Product AnalyticsCustomer Analytics

Other Skills

AnalysisAnalyticsBusiness AnalysisBusiness AnalyticsBusiness DevelopmentBusiness IntelligenceBusiness StrategyCHAIDConsultingCredit CardsCredit RiskCredit ScoringCustomer AnalysisData AnalysisData Mining

About

Arun has overall 13+ years of data science experience in eCommerce and Banking sector. He has demonstrated thought leadership across multiple industries and business problems. He has proven expertise in transforming data insights into business actions. He has excelled as people leader who develops high performing and engaged analytics teams, At his current Job at eBay he is responsible leading Data Science, Product Insights for Global Fulfilment and Members Communication products. He is responsible to drive business actions by leveraging data based insights. He is currently Leading team of onshore and offshore analyst to deliver on analytics road map. His expertise includes: Experimentation Design and Insights, Application of Machine Learning techniques for Causal Inferences, Application of NLP techniques for variety of problems. Tools and Techniques: Python, SQL, Machine Learning, Experimentation and Optimization

Experience

Walmart global tech

Product Analytics and Data Science Leader

Feb 2022 – Present · 4 yrs 1 mo

Multivariate TestingProduct Analytics

Ebay

4 roles

Head of Data Science, Product Insights, Global Fulfillment & Member Communications

Promoted

Jul 2018 – Mar 2022 · 3 yrs 8 mos

Multivariate TestingProduct Analytics

Head, Customer Trust Analytics

Promoted

Aug 2013 – May 2017 · 3 yrs 9 mos

Lead for Cutomer Trust analytics
Partner with Business/PD/PM team to drive business actions
Measure business impact of various experiments and business programs
Influence stakeholders to drive better customer and business outcomes by leveraging data insights
Communicate key impacts and progress against plan to leadership
Own and Deliver analytics roadmap
Lead, Hire and Coach Analyst

Multivariate TestingCustomer Analytics

Sr Manager, GMMP Analytics

Mar 2013 – Jul 2013 · 4 mos

Thought partner with Trust leadership at eBay to drive initiatives to improve customer experiences
Lead Finance and analytics partner for trust initiatives. Responsible for measuring impact of Trust initiatives.
Lead onshore and offshore analysts team(10-15 members)
Coaching and Hiring high performance and engaging analyst team

Manager, Trust and Safety Analytics

Aug 2009 – Mar 2013 · 3 yrs 7 mos

Facebook

Product Analytics Leader

May 2017 – Jun 2018 · 1 yr 1 mo

Genpact

4 roles

Manager, Risk Analytics

Mar 2008 – Aug 2009 · 1 yr 5 mos

Provided analytics for GE private label credit Card business to support Collections portfolio and risk management strategy
Delivered customer segmentation models to target delinquent accounts using tools like knowledge seeker, SAS, SQL
Improved collection strategy implementation process for early and efficient detection of gaps preventing misreading strategy impacts and saving validation efforts costs over 20%,1 FTE equivalent
Lead team of analyst (4-6) and partner with global senior stakeholders
Provided A/B testing to Optimize Collections ROI
Lead thought leadership in collections analytics domain to help Genpact expand analytics offerings