Rashika Pandey

Operations Associate

Noida, Uttar Pradesh, India5 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Strong background in customer service management.
Proven ability to improve client satisfaction.
Experience in business development and lead generation.

Stackforce AI infers this person is a Customer Service and Support Specialist with a focus on client relations and process improvement.

Contact

Skills

Core Skills

Customer Service ManagementCustomer Relationship Management (crm)Customer SupportBusiness Development

Other Skills

Cascading Style Sheets (CSS)Client RelationsCustomer SatisfactionHTMLLead GenerationLeadershipManagementManual TestingMultitaskingPressure HandlingProblem SolvingProcess ImprovementPython (Programming Language)Web Development

Experience

Wipro limited

Customer Service Representative

Nov 2022 – Present · 3 yrs 4 mos

#yellowbrickroad #wipro

Customer Service ManagementCustomer Relationship Management (CRM)Customer SatisfactionProcess ImprovementLead GenerationPressure Handling+4

Speedlabs

IT Customer Support Representative

Jul 2021 – Nov 2022 · 1 yr 4 mos · Indore, Madhya Pradesh, India

Customer SupportProblem SolvingPressure Handling

Extramarks education india pvt. ltd.

Business Development Executive

Oct 2020 – Dec 2020 · 2 mos · Bhopal, Madhya Pradesh, India

Responsible for forming new client relationships and strengthening existing client relationships, organizing events that lead to client meetings and product promotions.

Client RelationsLead GenerationCustomer SatisfactionBusiness Development