Fatima Amjad Ali

Operations Associate

Hyderabad, Telangana, India11 yrs 3 mos experience

Highly Stable

Key Highlights

Proficient in managing customer service operations.
Strong background in customer experience management.
Experienced in retail and consumer services.

Stackforce AI infers this person is a Customer Service Professional with expertise in B2C environments.

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Skills

Core Skills

Customer ServiceCustomer Experience Management

Other Skills

Customer Service RepresentativesCustomer EngagementRetailConsumer ServicesCustomer Relationship Management (CRM)Customer SatisfactionCustomer SupportCustomer Service ManagementCustomer-focused Service

Experience

11 yrs 3 mos

Total Experience

5 yrs 7 mos

Average Tenure

Current Experience

Amazon

Customer Service Associate

May 2018 – Aug 2025 · 7 yrs 3 mos · Hyderabad, Telangana, India

Customer Experience ManagementCustomer Service RepresentativesCustomer Service

Quality decors

Customer Relations Manager

Feb 2012 – Feb 2016 · 4 yrs · Jeddah, Makkah, Saudi Arabia

Education

Osmania University, Hyderabad

Masters in commerce

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