May 2022 – Apr 2023 · 11 mos · Bengaluru, Karnataka, India

• As an early member of the product org, working directly with founders to prioritise and lead the development of B2B SaaS product suite for empowering exporters/manufacturers, encompassing web and mobile app modules. Drove improvements in functionality, user activation, and engagement, resulting in an enhanced user experience and increased customer satisfaction.
• Highlights:
• Implemented Pricing tiers for B2B SaaS product suite, with module based access and usage limits. Included upgrade request flow for seamless transitions. Resulted in increased user adoption and annual revenue growth
• Led the development of mobile app based Trade Fair Module(Android + iOS), from ideation to launch, that digitises buyer interactions for manufacturers at trade fairs using QR codes. The module has proved revolutionary in replacing manual recording in diaries, becoming the most popular and well-received product offering.

Jul 2019 – Apr 2022 · 2 yrs 9 mos

• Responsible for SC reliability, Cost optimisation, Efficiency, Productivity improvement for hyper growth through products.
• Created quarterly roadmaps for product capabilities and features. Orchestrated smooth and efficient product development and deployment by collaborating cross-functionally across departments - Tech, Process Quality Training, Ops
• TRANSPORT MANAGEMENT SYSTEM
• Built and implemented the Vehicle & Trip Management Module, GPS based Tracking and Alerting Module, Adhoc Vehicle Prompt System to impact Transport Transit performance and reduce cost.
• TRANS-SHIPMENT CENTER PRODUCT(Mid-Mile Hubs)
• Built and implemented Sorting Module, Visibility Consoles, Stock Taking system, Reconciliation dashboard, Multibox processing module to improve operational efficiency, improve day-to-day planning, reduce shrinkage %age, ultimately impacting cost/shipment.
• VENDOR MANAGEMENT SYSTEM:
• Designed the end-to-end vendor management product and program managed the execution.
• Modules: Vendor onboarding, RFQ and contract closure, Invoicing and Payments, Performance dashboard

Sep 2018 – Jun 2019 · 9 mos

• Part of the Core group that built Udaan Express from scratch (0-1 journey)
• Drove supply chain hyper-growth by setting up processes, SOPs, planning training, feedback and metric monitoring for Transport(LH) and Middle Mile Hub Operations(TC)

Jan 2018 – Aug 2018 · 7 mos · Bengaluru, Karnataka, India · On-site

• Content Developer - Mathematics (K12)
• Applied imaginative thinking and creative storytelling to develop Video scripts for the International Boards (US, UK)
• Collaborated with the media and graphics team to get the final product content
• Revamped the existing K12 product for CBSE and State boards by improving pedagogy and feedback for practise content

Aug 2015 – Dec 2017 · 2 yrs 4 mos · Hazira, Surat · On-site

• Boiler Pressure part manufacturing: Led a team of 70 Skilled Workmen and 6 Supervisors across 2 shop floors, to achieve monthly targets with required quality and safety standards