Jun 2023 – Present · 2 yrs 11 mos

May 2022 – Jun 2023 · 1 yr 1 mo

Apr 2021 – Jun 2022 · 1 yr 2 mos

Aug 2018 – Mar 2021 · 2 yrs 7 mos

Feb 2017 – Jul 2018 · 1 yr 5 mos · Chennai Area, India

• Role: Business Partnering, Retention Guidance, Talent Management, Performance Management, Succession Planning, Re-Batching
• Responsibilities:
• Partner w/ business on workforce planning, succession planning, and skills assessment.
• Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience for over 800 Head count
• Work with line managers and employees to address all types of employee relations Issues ensuring a balance in representing all parties’ interests
• Provide ongoing support to the leadership team on human resources related matters, policies and procedures
• Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling
• Implementing policies and procedures laid by corporate for all employees in my Delivery units
• Facilitating employee engagement survey, team Assessment survey and working on an in depth analysis for the Delivery units and Delivery group
• Conduct focus group discussion and skip level meeting to identify the concerns to resolutions.
• Act as an advisor to handle critical HR issues and proactively takes measures without any surprises

Mar 2016 – Jan 2017 · 10 mos · Chennai

• Role - Hiring, Onboarding & Branding
• Responsibilities:
• Talent acquisition & People Strategy
• Leading end-to-end Recruitment Life Cycle & Spearheading specific recruitment strategies for various accounts.
• Improve efficiency of the process - Turnaround Time to hire, interview process, Quality of hires, Selection conversion
• Hands-On experience with high volume recruiting. Possess strong sense of urgency, flexibility, and adaptability.
• Utilizing market information and personal network to develop market intelligence and develop hiring strategies
• Administering the Performance Appraisal process & identifying training needs and facilitate Training Programs for team
• Leadership Hiring & Talent Attraction
• Responsible for niche & Leadership hiring
• Ensure robust pipeline and maintain the same for ready usage
• Utilized different sources i.e LinkedIn, company database, job postings, vendor networks, referrals, data mining, cold calling, referrals, candidate relationship management & social networks
• Stewardship and Compliance
• Working in a highly regulated environment, am responsible to follow compliance regulations and process excellence
• Responsible for new hire documentation, training calendars and process gap review
• Branding & Talent Attraction
• Design innovative & engaging new hire experience
• Developed, designed and implemented unique and environment friendly Branding initiatives
• Compensation/ Performance Management
• Researching and analyzing salary rates and benefits offered by other employers in the competitor basket while also leading the compensation benchmarking exercise.
• Responsible for internal employee communication, internal job rotation mapping of roles, salary/designation fitment, etc
• Analyze & report the employee trends, undertake various process interventions, recommend and Implement various processes to increase employee engagement

Dec 2007 – Feb 2016 · 8 yrs 2 mos · Chennai Area, India

• CSS is a leading provider of high-quality infrastructure management and technology support services. Using a proven and cost-effective global delivery model, CSS manages technology, infrastructure, platforms and applications for Fortune 2000 companies, and provides 24x7 support solutions for leading enterprise and consumer technology vendors.
• CSS employs close to 5,000 employees and has global presence with offices in North America, Europe, South East Asia, Australia including world-class offshore delivery centers in India. Headquartered in San Jose, CA.
• Centers of Excellence -
• 1. Remote Infrastructure Management Services(Manage Infra)
• 2. A. Enterprise Support Services (ETAS)
• B. Consumer Support (CTAS-BPO)
• 3. Research & Development
• 4.Independant Verification & Validation (IV & V)
• I handle recruitment for the Enterprise Support divison , mainly for Networking & Application Vertical.