Shreshtha Trivedi

Operations Associate

Delhi, India3 yrs experience

Key Highlights

Expert in CRM with a focus on data-driven decision-making.
Proven track record in achieving sales goals and enhancing customer engagement.
Skilled in managing lead workflows and generating actionable insights.

Stackforce AI infers this person is a CRM and Sales expert in the SaaS industry.

Contact

Skills

Core Skills

CrmSalesMarketing

Other Skills

Analytical SkillsC++Channel ManagementClient ManagementCommunicationCustomer EngagementCustomer ServiceData AnalysisDjangoEvent PlanningExcel PivotLeadershipManagementManagement Information Systems (MIS)Market Research

About

A Seasoned Professional with 3+ years of experience. Expert in CRM. A professional who sets annual sales goals for the company and works towards achieving them with the assistance of the Sales Manager. Helping team to Achieve goals on monthly as well as quarterly basis. In respect to that I maintains an ongoing level of engagement with key customers also build trusting relationships with clients and protect the brand by maintaining a positive image working frequently with Zoho CRM.

Experience

Hillson footwear pvt ltd

2 roles

Assistant manager - CRM

Promoted

Dec 2023 – Apr 2025 · 1 yr 4 mos · Bahadurgarh, Haryana, India

Managing end-to-end lead workflows from platforms like IndiaMART, websites, and exhibitions. Skilled in maintaining CRM hygiene, tracking lead performance, and generating daily, monthly, and quarterly reports. Proficient in using ZOHO CRM to ensure data accuracy, streamline processes, and provide actionable insights. I collaborate closely with sales, marketing, and product teams to optimize outreach and improve customer engagement. Passionate about driving business growth through data-driven decision-making and CRM best practices.

CRMData AnalysisSalesCustomer EngagementReporting

Corporate Sales Coordinator

Apr 2023 – Dec 2023 · 8 mos · Bahadurgarh, Haryana, India

Responsible for corporate clients also oversees the performance and efficiency levels of Sales Representatives. Also looking for Annual Rate contract clients to provide them services and support them for their orders. Also, Looking for the marketing ,website , presence of brand in market., presence in social Media. Doing market research, understand the trends and customer preferences, create marketing strategy and budgets, oversee the creation of marketing materials and content, and perform all other relevant tasks essential for increasing the business's sales.

Sales CoordinationMarket ResearchMarketing StrategyClient ManagementSalesMarketing

Girnarsoft

Unit Sales Manager

Feb 2022 – Mar 2023 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

I am responsible for handling channel partners for both motor and health verticals, where I can resolve the queries of channels and help them to increase their business as well as for the organization.

Channel ManagementSales SupportSales