Apr 2012 – Mar 2022 · 9 yrs 11 mos

• I was accountable for revenues, P&L, agreement renewals, ‘go-to-market’ strategies, new product agreements, Content merchandising and content management, program management, system integration, MIS & global operations.
• I leveraged my Data analysis driven approach towards creating new market segments by analyzing consumer behavior and thereby improving usage & retention.
• Local Team setup, Aggressive promotional Plans, local country contacts, Ensure timely payments & Smooth operations.

Sep 2010 – Apr 2012 · 1 yr 7 mos

• Work together with the product Owner to plan and execute projects.
• Review critical processes periodically to assess their effectiveness.
• Responsible for all client communications, conflict resolution and compliance on client deliverable.
• Managed operations within defined SLAs
• Assisting and supporting other Project Manager in their daily duties.

Apr 2008 – Aug 2010 · 2 yrs 4 mos

• Has worked with world wide Telecom operators; Saudi Telecom (STC), DST Brunei, LIME (formerly Cable and Wireless) Jamaica, Nuevatel Bolivia, Digicel Pacific, Digicel Caribbean, HiTS Africa, Mobifone (Vietnam) , AIRTEL Africa, Telecel - Zimbabwe, Azur - Congo
• Responsible for handling every aspect of a project from inception to completion, includes entail powerful planning, smart resource utilization, managing the scope of the project, equipment shipment logistics, Team travel plan, Smooth Execution & on-time delivery.
• Defining the exact SOW (Scope of Work), Pre-requirements & project plan and responsible for executing the same
• Responsible for all client communications, conflict resolution, and compliance on client deliverable.
• Project & Service review meeting on regular basis with customer to discuss Project status, SLA performances, service quality and business profitability.

Feb 2007 – Apr 2008 · 1 yr 2 mos

• Handled multiple Telecom VAS Deployment, System Upgrade, Integration and Migrations overseas as well as in India
• Deployment of Switches and Servers in operator Data Center, Application, Operating systems and Third-party applications.
• System Integration with the operator entity like MSC, SMSC, USSD, IN, Prepaid, HLR etc.
• Conduct UAT & make them live on running sites

Dec 2005 – Feb 2007 · 1 yr 2 mos

• Deployed Voice SMS system for 13 million subscribers using around 200+ E1s over Intel Chassis (enclosure provides CPCI slots for intel voice E1 boards, blade computers), 16E1 DMN Board, Media Board & SAN Storage.
• Deployed Voice SMS system over a Modular Architecture which was first of its kind in Telemune.
• Deployment starting from Setting up hardware, Laying of E1s, Network configuration, Software installation and UAT testing.

May 2004 – Dec 2005 · 1 yr 7 mos

• - Software Development of Voice SMS platform using Global Call & Implement in DST, Brunei.