Kushagra Bhardwaj

Operations Associate

Gurugram, Haryana, India9 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Strong background in client management and training.
Proven problem-solving and analytical skills.
Experience in operational excellence and strategic planning.

Stackforce AI infers this person is a skilled professional in client management and operational excellence within the SaaS industry.

Contact

Skills

Core Skills

Account ManagementProblem SolvingStrategic PlanningClient DeliveryTeamworkClient TrainingOperations

Other Skills

Analytical SkillsAttention to DetailBuilding TrustBusiness AnalysisBusiness Process ImprovementCC++ClarityConsultative ApproachCustomer ContactCustomer SatisfactionEasily AdaptableFinancial AnalysisGoogle AnalyticsLeadership

Experience

Mettl

3 roles

Assistant Manager

Promoted

Apr 2023 – Present · 2 yrs 11 mos

Problem SolvingCustomer ContactAccount ManagementTrend AnalysisConsultative ApproachCustomer Satisfaction+7

Senior Associate

Promoted

Apr 2021 – Mar 2023 · 1 yr 11 mos

Problem SolvingStrategic PlanningCustomer ContactAccount ManagementLearning AgilityConsultative Approach+2

Associate

Sep 2020 – Apr 2021 · 7 mos

Problem SolvingCustomer ContactTeamworkClient DeliveryConsultative ApproachCustomer Satisfaction+4

Mercer mettl

Corporate Operations Intern

Jan 2020 – Jun 2020 · 5 mos · Gurgaon, India

Client TrainingOperationsClarity

Thapar university

Placement Coordinator

May 2019 – May 2020 · 1 yr · Patiala Area, India

Entrepreneurship development cell, thapar university

4 roles

Finance Secretary

May 2018 – May 2019 · 1 yr

Joint Finance Secretary

Oct 2017 – Apr 2018 · 6 mos

Overall Event Coordinator

Oct 2017 – Nov 2017 · 1 mo

Marketing Team Member

Sep 2016 – Sep 2017 · 1 yr

Education

Thapar Institute of Engineering & Technology

Bachelor of Technology — Electronics (Instrumentation & Control)

Jan 2016 – Jan 2020

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